Carter's reviews

Absolutely no payroll. You're expected way too much workload with only 152 hours to spend. You do get an additional 2* payroll hours for every $1,000 the store makes OVER $20,000 in a week. Most stores have 1 SM (40hrs), 1 ASM (40hrs), 2 PT Sups. (25hrs each, MAX) totaling to 130 hours. Then you are expected to have at least 4-5 associates on staff for the remaining little 22 hours. Sadly, I know many of my peers who give their free time in order for their store to meet deadlines (it's never asked from upper management, just decided at a store level). I'm very embarrassed to say that this company raves about work life balance but it seems to only have been a thing in the past. Every week it seems that the company has decided to drastically change the work load you planned for which now means that you have to change your schedule to accommodate the workload, again, work/life balance and payroll becomes an issue. The company talks about internal growth but I've single handedly seen several amazing PTS', ASM's and SM's be passed up to bring in external talent resulting in major turnover company wide. The incentive is a JOKE. I agree 100% with how the company makes it seem easier to get there but it's definitely sad and worse than before. Especially when you compare to DM incentives and how much money this company makes. And sadly, they hire for top talent but refuse to pay for it and end up losing that talent to companies who will pay it.

Change is good unless it does not have proper planning. Carter's is a continuously changing atmosphere, as it should be, but in their efforts to keep up with business trends, the millennial mom, and technologies the company has rolled out many "best practices", hardware, and policies that are not right for the business. Also EXTREME lack of payroll for what is expected. Like most companies, Carter's says they go after "A Talent", but will not pay for that talent. Ex an internal promote is looking at a max increase of 10%, with annual increases around 1%. They have also changed the bonus structure to make people think they have a better chance of getting bonus, but have cut the amount of money they award. Certain leaders in the area/region are allowed by their peers to have free reign on how they execute their job responsibilities, even if that means using fear as a tactic.