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      Carter's

      Engaged Employer

      Carter's reviews

      3.4

      52% would recommend to a friend

      (2,721 total reviews)

      Sharon Price John

      100% approve of CEO

      43% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Career opportunities

      3.1

      Work/Life balance

      3.0

      Compensation and benefits

      2.9

      Senior management

      Carter's has an employee rating of 3.4 out of 5 stars, based on 2,721 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Carter's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Dec 14, 2015

      Retail division

      District manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Iconic brand with terrific CEO who clearly has created stability and profit through his leadership . Worldwide brand recognition, quality product and financial growth has created desirable work environment that attracts employees up front. Adorable clothes and children that make it a fun .

      Cons

      Wholesale is driving force of brand with retail division being a small contributor, therefore, the retail division was not a priority to invest in. Opportunity to upgrade in retail division within leadership (HQ & Field) teams, store systems and overall organization. Heavy work load in stores with inadequate payroll , non competitive pay rates and extreme operational focus takes away from pushing business to next level & consumer experience.

      1.0
      Sep 28, 2015

      A lot of room for improvement

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Carter's is the leading brand for baby and children's clothing; therefore, you constantly have new customers. You are able to build relationships with customers, as they tend to be very loyal to the brand.

      Cons

      Carter's has been growing so fast over the past several years. Unfortunately, the support staff at corporate isn't able to keep up with the demands of the individual stores. The HR Manager is impossible to get ahold of, and you'll often never get a call back. The Loss Prevention department is almost nonexistent. They offer no assistance to the stores when they need it, which is quite often due to shoplifting. The payroll model is horrible. The workload is constantly heavy, yet there are no hours to support execution. The company promotes training and development, but sales associates barely get hours to support any development. The company starts sales associates at or just a bit above minimum wage, so attracting and retaining good talent is nearly impossible.

      3.0
      Aug 25, 2015

      Senior Business Analyst

      Senior business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people, good benefits, family atmosphere

      Cons

      Organization and infrastructure must develop to match sales and geographic growth

      Viewing 109 - 111 of 2,721 Reviews
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      ReviewsCarter's reviews

      Glassdoor has 2,919 Carter's reviews submitted anonymously by Carter's employees. Read employee reviews and ratings on Glassdoor to decide if Carter's is right for you.