Does Casper pay their employees well?

According to anonymously submitted Glassdoor reviews, Casper employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Casper. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Casper?

49% of Casper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Casper 3.7 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Casper?

Sleep Specialist (47) , Store Manager (19) , Sales Associate (14) , Manager (13) , Customer Experience Specialist (12) , Supervisor (10) , Associate Store Manager (9) , Assistant Manager (6) , Store Supervisor (6) , Software Engineer (5) , CX Specialist (4) , Operations (4) , ASM- Assistant Store Manager (3) , Intern (3) , Retail Sales Associate (3)

What are the pros of working at Casper according to real employee reviews?

"The environment is great and the people" ((in 39 reviews)); "Great culture; Chill workplace Easy job (very hard to mess up) Great employee discount" ((in 23 reviews)); "Great benefits and plenty of room to grow with the company." ((in 22 reviews)); "Free mattress after 6 months of employment" ((in 11 reviews)); "Good work life balance as part time" ((in 10 reviews))

What are the cons of working at Casper according to real employee reviews?

"low pay and very demanding" ((in 19 reviews)); "No commission and made lots of sales" ((in 11 reviews)); "Poor communication, lack of benefits for part time, bad bonus structure" ((in 10 reviews)); "They promise a lot to their staff but managers choose who they like more before you get noticed." ((in 6 reviews)); "Upper management is a complete mess" ((in 5 reviews))

What are employees saying about Casper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Casper layoffs and their outlook for job security at Casper in 2026.

What are the top reviewed Casper locations?

New York , Los Angeles , San Francisco , San Antonio , Chicago , Oak Brook , Austin , Cincinnati , Roseville , Miami , Orlando , Boston , Bridgewater , Short Hills , Brooklyn , Durham , Southlake , Dedham , Crystal Lake , Huntington Station , Long Island City , New City , Scottsdale , Dallas , Frisco , Houston , Nashville , Brea , Costa Mesa , Irvine

Casper reviews

3.4

49% would recommend to a friend

(311 total reviews)

Randy Greben

33% approve of CEO

35% positive business outlook

Ratings by category

3.7

Work/Life balance

3.5

Diversity & inclusion

3.2

Culture & values

3.2

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Casper has an employee rating of 3.4 out of 5 stars, based on 311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

311 reviews

2.0

Mar 15, 2020

Low morale and Unstbal

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

—amazing benefits package —nice office space —some of the best people I ever worked with (who are exiting in droves)

Cons

—some of the worst morale I’ve experienced at any company, especially one so young —the hard work of mid- and entry-level employees is consistently undermined by the erratic and non-transparent decision-making of senior management —comms from senior mgmt are either rose-colored glass views or complete lack of ownership for problems that crop up again and again —poor people management skills at every level —super unclear pay structure that keeps everyone paid 10-20k/yr less than they should be —phony “social good” internal messaging to convince everyone they’re saving the world by selling mattresses —CEO does not know how to talk to other people. Stop making him address the company. It’s a bad look every time.

Casper Response

6y

Thank you for sharing your experience with us. We are sorry to hear your experience was not more positive, please know we take feedback very seriously for continual improvement.

3.0

Nov 18, 2018

Started off good now not so sure

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent salary, and pretty good benefits

Cons

No diversity at HQ level, no real structure to daily store environment, wants to be at a luxury level, but doesn’t place stores in area with like minded retailers.

Casper Response

6y

Thank you for providing feedback on your experience at Casper. We know how important it is to have diverse thought and have a dedicated team working to make Casper more inclusive and ensuring it’s an environment in which all employees thrive

1.0

May 11, 2018

This company is a Bad Joke & a nightmare

Sleep specialist

Recommend

CEO approval

Business Outlook

Pros

Well you get paid on time and Bi-weekly and it's above other retail companies. But this company is underdeveloped and their ideal of a retail pop store setting is a bad joke gone really bad. Walking around pop kiosk store for 8 hours a day can get really boring when you have no customers for hours. Plus your great manager Team doesn't do anything all day but stand around the cash wrap talking to each other or playing on the laptop all day.

Cons

The cons to this Job are many besides the fact your manager Team doesn't do anything but talk to each other & play on a laptop all day. They will send you to the storage room to take care of the shipments that come in on a weekly basis. So you will be lugging mattresses and pillows down flights of stairs to the stock room, while your management team does nothing but play on a laptop. As a Sleep Specialist / Sales Associate you get paid $16/ $17 a-hour depending on if you are Part-Time or Full-Time. For all the extra work they don't tell you, you will be stuck doing, this company should pay it's Associates $20 a-hour.

Casper Response

6y

Thank you for your honest feedback. We take employee feedback very seriously and will be sure to bring your concerns to the Casper People team

Viewing 10 - 12 of 311 Reviews

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Casper reviews

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Ratings by demographic groups

Reviews by job title

Low morale and Unstbal

Started off good now not so sure

This company is a Bad Joke & a nightmare

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