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Castlight reviews

4.1

68% would recommend to a friend

(294 total reviews)
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Maeve OMeara

90% approve of CEO

62% positive business outlook

Castlight has an employee rating of 4.1 out of 5 stars, based on 294 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Castlight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

294 reviews
2.0
Feb 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Wonderful experience working on the mission to improve transparency and quality of healthcare from the current broken, closed system we have today. Most everyone at the company works openly to succeed and very hard atypical of a start up company. Midas 100 VC investment support should not be under valued, they have the funds to finance and support stability.

Cons

Arrogance is unfortunately the Achilles heal. If you don't have Ivy league academic pedigree, you will not be valued. Company has/had brilliant team that moved mountains, but unfortunately most have left due to lack of growth, alignment with Anthem (many would say Payors are the problem with Healthcare, thus remaining independent was key). Unfortunately, Castlight missed the opportunity to leverage consultants and broker relationships which were key to getting into accounts beneath the Fortune 100. Too bad, Castlight had such a great opportunity to blossom if they built a bench of talent with HC experience and that understood why Technology alone will not change healthcare.

1.0
Apr 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Convenient office location with a view (management get seats with views, engineers are in the back). Most of the rank and file are professional and hard working, and there is a friendly atmosphere.

Cons

Cronyism. Promotions and bonuses go to the besties of the VP level, typically to loudmouths and bullies. Rank & file team players get ignored except for being expected to hit ever-shorter deadlines. CEO seems to not have a strategy, in a recent public interview he looked like he was out of his league. Embarrassing. Despite endless talk of accountability, it never seems to apply to Senior Directors and above. For example, CSLT stock is currently near a 2 year low (despite the rest of the industry sector going gangbusters) so ... we gave the leadership team a huge round of promotions. Say whaa! Promotions and full bonuses go to buddies of the in-crowd. Beware if you are considering your full bonus part of your package, unless you are good at managing-up. It's hard to see any correlation between promotions and competence. There's no discernible strategy, unless it is to cut costs by doing more and more development overseas, while asking all developers to "act like startups" and do more work. BEWARE if you are a technical woman: the sexism is flagrant and no-one seems to care. Joining engineering is like going back in time 20 years. Some teams do CI, some don't. Laughably painful monthly manual production deploys. Unwieldy ball-of-mud SOA "architecture" that badly needs some actual architecture. The QA management claims to be "scalable" by asking the team to only do automation, not to actually look for bugs. Engineering is explicitly hierarchical: decisions are made at the top, the troops are given orders, and leadership does not explain decisions. Inputs from the troops are neither valued nor asked for. Ivory tower architects, who seem otherwise unemployable, make wide-ranging decisions on technology. The end result is both predictable and either hilarious or tragic, depending on your point of view. Mediocrity is rampant and it seems to be accepted, good engineers tend not to tolerate it for long. R&D is on consecutive death marches, always to met some new deadline so there's never time to address the ever-accumulating tech debt (except for talking about it). These deadlines are always vaguely defined bet-the-company deals which don't instill confidence in the "leaders". Engineering leadership is technically lightweight, and replete with Dilbertesque people managers pushing people to "do more" and bullying them into toeing the line.

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Castlight Response
8y
—This message is posted on behalf of Neeraj Gupta, SVP of Engineering at Castlight— We are sorry to hear that you left Castlight with this opinion as it does not represent who we are. Many Castlight leaders are women—we are well above industry average in that regard and will continue to ensure gender equality and representation. Ingrained in our culture is respect for all employees, and bad behavior such as bullying or sexism are simply not tolerated. All executives are open to feedback and we also offer an anonymous feedback form; we encourage all employees to speak up honestly in a safe environment. Our Engineering team is a very high-performing group that has successfully helped Castlight meet our customers’ needs for the timely delivery of their health and wellness products. We recognize that meeting these demands can be challenging for engineers at times. Indeed, bonuses reflected their hard work and were directly commensurate with individual performance. The team uses one of the most modern technical stacks in the industry, including Angular 5, Ionic, Spring MVC, Docker, and Kubernetes. With a focus on excellent project management/delivery and rigorous QA, the team cannot change its tools every time a new one is released to market; instead, we must focus on quality and consistency. As One Team, we are all striving toward not only pleasing our customers and improving their lives, but also enabling employees to grow their careers internally and of course providing competitive compensation. Every individual at Castlight—not just the CEO—contributes toward our success. With our Engineering team’s significant contributions, we accomplished another critical milestone in the slow-moving healthcare industry to achieve our mission.
1.0
Aug 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Free lunch and health insurance

Cons

Castlight health announced that it is laying off more than 100 employees and contractors in their Charlotte NC location. This is because they can save money in rent by moving the office across country to Salt Lake City. The Charlotte site is the user support for those that use the app and is filled with the hardest working, kindest people that have always been under appreciated by those in San Francisco. If you are considering working for this company, be careful. If an entire site of more than 100 people can be laid off, think about how easily you will be replaced. It also needs to be said that while they will get a tax break by moving to Salt Lake City, the employees in Charlotte will be eligible for unemployment, costing tax payers money. What a shame.

Viewing 7 - 9 of 294 Reviews

Glassdoor has 520 Castlight reviews submitted anonymously by Castlight employees. Read employee reviews and ratings on Glassdoor to decide if Castlight is right for you.