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Castlight reviews

4.1

68% would recommend to a friend

(59 total reviews)
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Maeve OMeara

90% approve of CEO

62% positive business outlook

Reviews by job title

59 reviews

Reviews about "Compensation"

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4.0
Feb 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Best people I have ever worked with Remote work accepted Great pay

Cons

Other departments aren't help accountable for supporting the customer appropriately. Customer success here is not for everyone. There are rewarding moments but you usually have to fight for basic necessities. Incredible amount of churn Internal promotions and hires are not paid enough

4.0
Oct 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Great benefits, bonuses, opportunities for advancement if you work well.

Cons

Company trying to grow up from start-up type culture. This means a lot of uncertainties as less experienced management transitions to those with more experience at larger companies. Internal communications and procedures are unstructured. Closure of Charlotte office and opening of Salt Lake City second headquarters happened during COVID19. Which meant that around 60 people were left job hunting during the worst time. They also had to layoff new people who had only been in the SLC office a month or so. They did offer Charlotte office people the opportunity to continue their same roles in SLC. However, most customer service reps were not offered a relocation stipend. For those very few who were offered a stipend, if you weren't upper management you were offered no more than around $500 for a 2,000 mile move. A severance package was given to those who chose not to move. The closure of the Charlotte, NC office and the opening of the SLC office was seen by a lot of employees as a move to reduce diversity.

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