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Catholic Relief Services

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Catholic Relief Services reviews

4.2

82% would recommend to a friend

(610 total reviews)

Sean Callahan

93% approve of CEO

54% positive business outlook

Catholic Relief Services has an employee rating of 4.2 out of 5 stars, based on 610 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Catholic Relief Services employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

610 reviews
1.0
Mar 8, 2018

Very out of touch

Recommend
CEO approval
Business Outlook

Pros

Field staff outside USA are selfless and dedicated

Cons

Not the most Christian organization, despite their name. They really don't care about you. Small minds and mean spirits at US HQ in Baltimore. Mediocrity is the gold standard -- they are not open to new ideas or collaboration. Lots of backbiting, mean talk and cliques - worse than in high school! Don't rock the boat or you will be ostracized and criticized. Frequent use of bogus "Performance Improvement Plans" to force employees to quit. Highly dysfunctional. Almost everyone hates it there but they need the work. No opportunities for advancement. Relatively low salaries.

1.0
Dec 27, 2016
Recommend
CEO approval
Business Outlook

Pros

CRS works in about 100 countries. Some of the staff people in the field are amazingly selfless and devoted to helping so many in great need. Remembering the mission keeps me going.

Cons

The culture in Baltimore - and in remote US offices - is horrendously depressing and petty. I've never experienced anything like it. Lots of employee turnover, and when people leave sometimes they're traumatized by the backstabbing. No one is safe, and management as well as HR doesn't seem to care at all about abusive, exploitive, disincentivizing behavior among staff. Gossip is rampant and entire employee reviews can be written up by a supervisor based on innuendo or falsehood and the staff member is powerless. Smart, talented, good hearted people aren't appreciated, and bullies and sycophants run the place.

2.0
Jul 6, 2016

very poor culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many great people work here and the mission of helping poor is commendable. Benefits are fairly good and the physical work environment is also good. A nice renovation of an old building was done.

Cons

The overall culture of the organization is dismal. People are overworked, often asked to do two jobs for the pay of one. Very little respect is given to employees who do a good job or to older workers who have a depth of experience. It has become a place where the more you do, the more gets piled on you. Promotion depends not on what you know and do but who you know. People are brought in for interviews but management already knows who they are going to give the open position to, usually one of their buddies!!! Older employees are "encouraged" to retire as there is definitely a youth culture. Political correctness is overblown to the point of being restrictive! Management is not supportive of people they direct. The HR staff is inflated to the point of no one takes responsibility to actually support existing staff and questions are handed off to others - often 4 or 5 times - before an employee can get an answer...and often that answer is "go to the self help section on the intranet and you will find your answers." I worked at CRS for more than 15 years and saw the culture deteriorate from a warm friendly place to work to a cut-throat corporate culture where very little value was placed on employees with depth of experience. Sad as it used to be a good place to work. The way it is now, I would never recommend it to anyone as a good place to work. Too much stress, too little recognition for a job well done.

Viewing 4 - 6 of 610 Reviews

Glassdoor has 789 Catholic Relief Services reviews submitted anonymously by Catholic Relief Services employees. Read employee reviews and ratings on Glassdoor to decide if Catholic Relief Services is right for you.