Cbeyond reviews

3.0

44% would recommend to a friend

(429 total reviews)
avatar

Jim Geiger

66% approve of CEO

21% positive business outlook

Cbeyond has an employee rating of 3.0 out of 5 stars, based on 429 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cbeyond employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

429 reviews
4.0
Jan 16, 2010
Recommend
CEO approval
Business Outlook

Pros

If your goal is to learn basic sales skills, to become management, or to work towards a specific advanced position within the company, this is a great path. As far as future jobs go, you will demonstrate a proficiency in cold calling, and a very strong work ethic. As far as advancement, everyone starts as a Sales Associate and has to put up with the same hard work and drawbacks. If you are working towards becoming a Market Director, VP, Indirect Sales Rep, or Sales Consultant, you will have the drive to make it through the hardest part of the job (the first 6 months). The company is also very fun to work for with great peers, and fun events to help make up for the fact that you do spend a ton of time at work. Also while I'm sure quality of management varies greatly, there is some amazing talent and if you get to work with them you will do better, learn more, and get more out of the job. On a brand new note, the changes Cbeyond has made to their sales model are a huge step in the right direction. Larger territories, less territory movement, a bigger focus on getting to know prospects rather than just trying to sell them create a more sustainable environment, especially as Cbeyond becomes less activity based and more results based.

Cons

If you do not know what you are getting into, do not attempt to work for this company. If you just need a job, don't know if sales is the path for you, or just think you want an easy job off the bat this company will eat you alive. As far as downsides for a motivated knowledgable rep, you do have to deal with peers quitting almost weekly. You also have to deal with a lot of people who are hired despite the fact they have no skills and no chance of making it. The product is also a tough sell, with most sales coming from upselling very small businesses, so while you really learn how to sell on value and not cost, it can be tough to keep up with your montly quota. Overall, if you know what to expect and know what you want out of it you will have a positive experience at Cbeyond.

1.0
Jan 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits, descent sales training, cool co workers, and selling technology. And most important, getting a paycheck to pay for your gas for your car.

Cons

LONG HOURS! 12 hours a day on average. Get in to the office around 7:30, then do "Rookie Role Play" training for a half hour and then go into the field. After driving around for another 60 miles to my territory, Id have to drive all the way back to the office to go over my day. I put on about 400 miles a week in driving and you dont get gas mileage reimbursement per mile. Huge turnover rate,3 to 4 few quit a week. It was implied you had to go to "optional" work events or else you would be blackballed for not being a "team player". Never got time off, too exhausted to go out on the weekends because of work during the week, the product we sell sucks, and get ready to be yelled at by everybody you speak to because they have already been visited by our reps countless times and have said "no" every single time.

5.0
Jan 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Young and fun place to work. Work hard, play hard attitude. If you make it at Cbeyond you can make it anywhere. You are compensated for hard work.

Cons

Markets are over saturated with too many reps in each market. Cold calling and micromanagement are key to their sales success in each market.

Viewing 394 - 396 of 429 Reviews

Glassdoor has 445 Cbeyond reviews submitted anonymously by Cbeyond employees. Read employee reviews and ratings on Glassdoor to decide if Cbeyond is right for you.