Cbeyond reviews

3.0

44% would recommend to a friend

(429 total reviews)
avatar

Jim Geiger

66% approve of CEO

21% positive business outlook

Cbeyond has an employee rating of 3.0 out of 5 stars, based on 429 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cbeyond employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

429 reviews
1.0
May 23, 2016

Outside Sales rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Entry level so you don't need experience. Also they had a good referal plan for employees. Builds a tough skin for future sales jobs.

Cons

Awful job! Literally so miserable, horrible car/gas compensation, poor product quality and management was unwilling to help on set appointments because more worried about their own numbers and deals.

2.0
Jul 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Some of Cbeyond's product lines like Cloud based PBX, Cloud server & back-up, even high speed Fiber internet are new and exciting products to sell. The company also spends good money on the office facility (at least the Oakbrook, IL location anyway) The two week training course was also very helpful to me from a standpoint of they train you on how to run a sales presentation, useful in any sales job and the trainers actually care to see that you are adequately trained.

Cons

The WORST management I have ever seen at an organization. Good Ol Boy (or, Good Ol Girl) mentality when talking about promotion. EXTENSIVE micromanagement expecting unrealistic numbers instructing to knock doors of prospects (old school approach) that HATE the brand when most say, "I will never have Cbeyond again". Lack of post sales support and bad service has resulted in tens of thousands of ill fated web reviews of Cbeyond service left by customers exposes ALL OR MOST of your newly interested prospects to the horrors other businesses have had to deal with which kills your POTENTIAL deal and flushes all your hard work, money spent on gasoline (which is NOT at all fully or properly compensated for), and your career at a failing company, DOWN THE TOILET...Don't make the same mistake I did and fall for their lies saying you could hit 6 figures and above in your first year. Its virtually impossible. The top rep at the company was near 90k and that was only because he had a tech vendor spoon feeding him 'free deals'...Maybe you will get lucky. Maybe you will make some bucks but I promise you will HATE your job AND your manager and that's OK by Cbeyond because they know this will happen, you will move on, quit or get terminated, and they will hire another "You'...CHURN AND BURN BABY.

1.0
Dec 22, 2013

Won't Even Put on My Resume

Recommend
CEO approval
Business Outlook

Pros

Award-winning training program, decent base salary for senior-level positions (i.e. sc's, mkt dir, VP of Sales), rapid advancement opportunity

Cons

No work/life balance, mistreat/micromanage employees to death (i.e. watched sales mgr make rep who was at one time top in the company sing "I'm a Little Teacup" for literally being a minute or two late to meeting when he came into the office sick, manage by fear, sales mgr would stand next to you and listen to phone calls during designated "phone time" and tell you what to say-very scripted, if you didn't set enough appts. you were expected to stay at office until you did before leaving for "field time", sales mgr stalked me during day & would drop in unannounced on apts. & networking meetings, bait & switch on job description-was originally supposed to be networking-based, but quickly turned into cold calling, was expected to drive an hour to the office and be there by 7:30 AM for rookie roleplaying (even though I was a seasoned sales rep prior to taking this position), wasn't let into rookie roleplaying because was 1 minute late, so had to go back to my desk like a bad little boy to think about it, drive an hour to my territory (which was close to where I lived), and drive back to the office to tell my mgr about my day (sometimes had to turn in biz cards we collected), & then drive an hour home, prey on kids straight out of college and take advantage of/mislead them, mandatory to "call from the seat" which is a used car salesman tactic where you have to call your mgr while in front of a customer and make up a bs question, are not open-minded to previous experience/sales techniques and are expected to follow the script, constantly pound the same businesses day after day and expected to cram product down their throat through gorilla sales tactics and a one-call close, extremely high turnover (1/2 didn't make it through training, other 1/2 was gone within the year), service is very expensive & lacks competitive advantages, people who aren't remotely ready for mgmt get promoted when they drink the company cool-aid, very unprofessional and inappropriate company culture (like a frat house) where excessive partying, discrimination, & sexual harassment is commonplace-you could tell they did the bare minimum to try & satisfy affirmative action requirements (i.e. would have 1 rep over 40 & another who was African American at any given time).

Viewing 7 - 9 of 429 Reviews

Glassdoor has 445 Cbeyond reviews submitted anonymously by Cbeyond employees. Read employee reviews and ratings on Glassdoor to decide if Cbeyond is right for you.