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      Cbeyond

      Acquired by Birch Communications

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      Cbeyond reviews

      3.0

      44% would recommend to a friend

      (429 total reviews)
      avatar

      Jim Geiger

      66% approve of CEO

      21% positive business outlook

      Ratings by demographic groups

      Cbeyond has an employee rating of 3.0 out of 5 stars, based on 429 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cbeyond employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      429 reviews
      4.0
      Mar 20, 2015

      The gauntlet to sales success

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      I started at Cbeyond (now Birch Communications) with no sales experience, and left two years later with prospecting, presenting, and closing skills, an extra layer of skin, and the confidence that I had become a strong salesperson. The experience of walking in to 50 businesses per day every day (70 during training) with the intention of closing a deal at every location is one that sends the majority of employees packing within 3 months, but it is an experience that is a sort of badge of honor for anyone who can make it at least one year. Basically, you will toughen up or you will quit, and I can honestly say that this job toughened me up and made me a better salesperson. There is also good training on giving an effective sales presentation that I have carried with me to this day.

      Cons

      One of the worst aspects of selling that I encountered during my time was poor reputation and online reviews, based on the aggressive sales approaches of some managers and salespeople. More importantly, the push for sales sometimes led to poor recommendations that left very unhappy customers, who had to fight to get out of contracts they no longer wanted to uphold. Now that Cbeyond has been bought by Birch communications, perhaps these issues have been addressed, but I would look into it.

      1.0
      Mar 4, 2015

      Bad then worse now

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Use to be a good environment for your resume, no longer.

      Cons

      .Worked at Cbeyond over 6 years. Sketchy then and 10 times worse now that Birch has bought them out. Birch has no focus they are willing to share with the employees. Shady work ethics and dishonesty with 75% of Management with many of them who have a Little Napoléon attitude. Skip Birch altogether. College grads..look elsewhere.

      Viewing 106 - 108 of 429 Reviews
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      ReviewsCbeyond reviews

      Glassdoor has 445 Cbeyond reviews submitted anonymously by Cbeyond employees. Read employee reviews and ratings on Glassdoor to decide if Cbeyond is right for you.