Cellular Sales reviews

3.6

68% would recommend to a friend

(3,783 total reviews)
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Dane Scism

77% approve of CEO

63% positive business outlook

Cellular Sales has an employee rating of 3.6 out of 5 stars, based on 3,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cellular Sales employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Nov 20, 2019
Recommend
CEO approval
Business Outlook

Pros

None that I can think of

Cons

1. Wages 2. You spend money up front and pre-training 3. Company Benefits 4. High turn over rate and Conclusion 1. You do not automatically start working for Cellular Sales. You are first employed through a Staffing Agency on a strict probationary period, making slightly above minimum wage. If you can survive the culture and make it out of the slightly above minimum wage, you are then placed on 100% commission. In most cases, you won't see your first commission check until your fourth month of employment. 2. The company does not provide uniforms. Instead, they have a strict dress code. The idea behind the strict dress code is to not offend anyone. You will have to invest in a Cellular Sales approved wardrobe to start training. Training is done on a regional base. You will be traveling at least 100 miles (or more) to the training location for seven days. Depending on your market, a hotel is the only expense paid by the Staffing Agency and you will be responsible for breakfast, lunch, dinner, drinks, and gas or car rental. Due to the strict dress code and the travel for training, you will have to invest $500 - $1,000 just to complete the first seven days for training. 3. The health insurance is not competitive, high premium and high deductible plans. The 401k is sadly not competitive. Because you are 100% commissioned no paid time off, no paid sick leave, or paid personal days off. 4. Turn over rate is high! 20% won't make it the first day of training. 60% won't make past the strict probationary period with the Staffing Agency. If you can make it out of the Staffing Agency and survive the culture. Your odds of completing 6 months of employment with Cellular Sales are 15%. And, 5% make it past 2 years. This is a cut-throat sales gig with lots of savages. You just have to ask yourself, is all this worth $35k/year?

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Cellular Sales Response
6y
Feedback is always helpful and we thank you for taking the time to share your experience. Your experience in that situation is not representative of the typical employee experience.
1.0
Sep 3, 2019

DO NOT FALL FOR IT

Recommend
CEO approval
Business Outlook

Pros

I really can’t think of any, besides a few of the people that worked there.

Cons

The tacky dress policy, the narcissistic management, the lack of management, the schedule structure, the pay structure, the people, the fact that you have to drive all over and get no gas reimbursement, literally everything about this place is a joke. Everyone that does well acts like they’re making such great money, but at the end of the day you could be working a lot less with way better hours and get paid way more. Plenty of people leave this job in debt to the company.

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Cellular Sales Response
6y
Thank you for taking the time to share your experience with us. We are grateful for your time with us and wish you the best.
1.0
Aug 23, 2019

Do NOT work here if you can help it

Recommend
CEO approval
Business Outlook

Pros

Honestly?! There is not any good reason to work here in sales. Despite the day to day manipulation of getting a sale. (And by manipulation, I mean by lying to a customer that their phone is broken and there is nothing you can do, so the only option is to get another one.) There is also no one you can comfy in with any major issues. There was countless issues I have brought up to managers, regional managers, and even HR. I swear this is a response I got and I know I would never forget it. “I heard back and was I was told everyone was joking around, and it was just locker room talk.”

Cons

Go to a corporate Verizon store if you can. You have no vacation or sick days. This is a full commission job, so any hourly pay; you are essentially having to paying that back through your commissions. Even if you claim hours due to a meeting outside store hours or on your day off, and that is not separate from from any other hours you normally work. If this does not make sense then that should tell you a lot about this company already. Only take this job if you know it is going to be temporary. Don’t fall for this idea that you’re going to make a lot because you are also at fault for any mistakes, stolen items, or people committing fraud. Yes, you know when you are working alone when you have to pay for a phone, tablet, or accessories because no one has your back. Oh, and don’t expect promotions. There are title changes with absolutely no weight on them.

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Cellular Sales Response
6y
Thank you for reaching out to share your experience. We appreciate the time you spent with us and wish you the best.
Viewing 46 - 48 of 3,783 Reviews

Glassdoor has 3,870 Cellular Sales reviews submitted anonymously by Cellular Sales employees. Read employee reviews and ratings on Glassdoor to decide if Cellular Sales is right for you.