Is Cengage a good company to work for?

Cengage has an overall rating of 2.8 out of 5, based on over 2,605 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 30% of employees would recommend working at Cengage to a friend and 23% have a positive outlook for the business. The best reviews about Cengage have been left by employees working as Senior Learning Consultant , Digital Success Specialist and Customer Success Manager .

Does Cengage pay their employees well?

According to anonymously submitted Glassdoor reviews, Cengage employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Cengage. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Cengage?

30% of Cengage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cengage 3.4 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Cengage?

Learning Consultant (77) , Account Executive (62) , Sales Representative (56) , Manager (42) , Product Manager (36) , Project Manager (30) , Sales Consultant (30) , Sales (29) , Product Assistant (28) , Customer Service Representative (26) , Director (23) , Software Engineer (23) , Content Developer (19) , Account Manager (18) , Marketing (18)

What are the pros of working at Cengage according to real employee reviews?

"There are some great people at Cengage and the open work environment is collaborative and fast paced." ((in 313 reviews)); "Good benefits and easy onboarding" ((in 206 reviews)); "Work life balance is great" ((in 117 reviews)); "Colleagues are great and genuinely care." ((in 83 reviews)); "Great team to work with." ((in 60 reviews))

What are the cons of working at Cengage according to real employee reviews?

"Increasingly low pay for sales..little chance for advancement unless you are part of the "in crowd"" ((in 110 reviews)); "poor management of employees" ((in 110 reviews)); "Constant layoffs every two years and irrespective of how much significance you are to the team you might be laid off" ((in 77 reviews)); "Salary is low unless you produce and reach upper bonus tiers." ((in 69 reviews)); "Upper management is always reorganizing." ((in 68 reviews))

What are employees saying about Cengage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cengage layoffs and their outlook for job security at Cengage in 2026.

What are the top reviewed Cengage locations?

Boston , Farmington Hills , Independence , Mason , San Francisco , Clifton Park , Cincinnati , Temecula , Raleigh , Chicago , New York , Belmont , Detroit , Los Angeles , Dallas , Albany , Madison , Florence , Washington , Houston , Atlanta , Richmond , Charlotte , San Diego , Louisville , Nashville , Seattle , Orlando , Remote , Birmingham

Cengage reviews

2.8

30% would recommend to a friend

(2,407 total reviews)

Michael Hansen

38% approve of CEO

23% positive business outlook

Ratings by demographic groups

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Cengage has an employee rating of 2.8 out of 5 stars, based on 2,407 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 25% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Mar 13, 2018

Liked it until my pay was cut

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Leader in the market. Well received in the field Customers are generally receptive and eager Sales colleagues and generally collaborative and helpful.

Cons

Sales goals appear random and unfair at times. No explanation is given. There is no consistency and no means of recourse. One year they could single you out for a dramatic increase at the same time that they significantly decrease everyone else's goal on the same team. It will take a huge bite out of your earnings. Like a difference of $40K in a year when you actually increased sales year over year. Don't bring in any large sales in April until goals are announced. They'll just add that on top of the goal they are going to give you. Save it for May or June.

1.0

Apr 30, 2017

Dysfunctional

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great colleagues, compassionate, and hard working. They care about their products, students, faculty and education. There are people here with expertise, loyalty, and real passion for education.

Cons

Dysfunctional with all the layoffs, reorganizations, and silo mentality. I agree with many other posters- lots of bullying happening from management. One of the biggest bullies recently left, but the culture carries on. Those with experience are not respected and upper management does not want to hear from employees, change and direction comes from the top down. Employees are afraid to speak up at town halls in fear so ask leading questions to make them and management look good. The work load continues to grow, yet salaries do not. The office is depressing and everyone is in fear of losing their job-every day.

2.0

Aug 29, 2016

Not worth it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people you'll work with are great. As an editorial assistant I was in it deep and the in-it-together feeing kept us together.

Cons

Low pay, change in direction every 6 months, completely unstable.

Viewing 175 - 177 of 2,407 Reviews

Jobs at Cengage

General Labor, 1st Shift (Regular Full-Time)

Counsel, Business Operations and Regulatory (Remote)

General Labor, 3rd Shift (Temporary Full-Time)

Bilingual Student Advisor (EST Time Zone Required) (Remote)

Enrollment Manager (Remote)

Cengage

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Liked it until my pay was cut

Dysfunctional

Not worth it

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