Is Cengage a good company to work for?

Cengage has an overall rating of 2.8 out of 5, based on over 2,605 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 30% of employees would recommend working at Cengage to a friend and 23% have a positive outlook for the business. The best reviews about Cengage have been left by employees working as Senior Learning Consultant , Digital Success Specialist and Customer Success Manager .

Does Cengage pay their employees well?

According to anonymously submitted Glassdoor reviews, Cengage employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Cengage. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Cengage?

30% of Cengage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cengage 3.4 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Cengage?

Learning Consultant (77) , Account Executive (62) , Sales Representative (56) , Manager (42) , Product Manager (36) , Project Manager (30) , Sales Consultant (30) , Sales (29) , Product Assistant (28) , Customer Service Representative (26) , Director (23) , Software Engineer (23) , Content Developer (19) , Account Manager (18) , Marketing (18)

What are the pros of working at Cengage according to real employee reviews?

"There are some great people at Cengage and the open work environment is collaborative and fast paced." ((in 313 reviews)); "Good benefits and easy onboarding" ((in 206 reviews)); "Work life balance is great" ((in 117 reviews)); "Colleagues are great and genuinely care." ((in 83 reviews)); "Great team to work with." ((in 60 reviews))

What are the cons of working at Cengage according to real employee reviews?

"Increasingly low pay for sales..little chance for advancement unless you are part of the "in crowd"" ((in 110 reviews)); "poor management of employees" ((in 110 reviews)); "Constant layoffs every two years and irrespective of how much significance you are to the team you might be laid off" ((in 77 reviews)); "Salary is low unless you produce and reach upper bonus tiers." ((in 69 reviews)); "Upper management is always reorganizing." ((in 68 reviews))

What are employees saying about Cengage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cengage layoffs and their outlook for job security at Cengage in 2026.

What are the top reviewed Cengage locations?

Boston , Farmington Hills , Independence , Mason , San Francisco , Clifton Park , Cincinnati , Temecula , Raleigh , Chicago , New York , Belmont , Detroit , Los Angeles , Dallas , Albany , Madison , Florence , Washington , Houston , Atlanta , Richmond , Charlotte , San Diego , Louisville , Nashville , Seattle , Orlando , Remote , Birmingham

Cengage reviews

2.8

30% would recommend to a friend

(2,407 total reviews)

Michael Hansen

38% approve of CEO

23% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,407 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Cengage has an employee rating of 2.8 out of 5 stars, based on 2,407 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 25% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews

1.0

May 30, 2024

Used to be a great place to work

Senior content editor

Recommend

CEO approval

Business Outlook

Pros

Flex time, nice, knowledgeable co-workers, good benefits

Cons

Too middle-management heavy with supervisors who had zero clue.

1.0

Mar 15, 2024

Was good at one point

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Used to have great days off

Cons

The pay is okay, I’ve had better, the work load is horrible, the culture has gone hill drastically. The pro’s used to be that the company gave mental health days and an actual doable work load, yet they took the mental health days away, and the work load has drastically increased. They no longer actually train on new systems but rather throw us in the fire and say “deal with it” and in my opinion silence those of us who have comments about it. Now with talk of a layoff, it just keeps getting worse.

Cengage Response

2y

Thank you for taking the time to leave a review. I am sorry to hear that you are overwhelmed with your workload. I strongly encourage you to discuss your concerns with your manager to determine the best path for your career. Regarding wellness days off, we introduced these days during the pandemic, and have adjusted as we see best fit as we enter our the new normal in our ways of working. We continue to offer employees 5 wellness days each year. Employee wellbeing continues to be a top priority and I appreciate your feedback as we continue to evolve. Best, Michael Hansen, CEO

2.0

Mar 16, 2018

Terrible Middle Management and Technology within their products

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The only pro - Work-life balance in the Raleigh office

Cons

Middle Management has little experience in managing and doesn't respect their employees wishes and future. I worked there for 10 months, saw multiple products and their code bases are aging / dying without a foreseeable good resolution in the near future. Look at LinkedIn and see the number of folks that stay for short periods of time and then leave, that says it all without words. My two week notice was not respected as without conversation or knowledge 4 days in, I was told the day of that that was my last day and I wouldn't be paid for the remainder of my notice. They claim to be a React and Java shop, two products I saw use React and the rest are a mixture of 10 years worth of JS.

Viewing 172 - 174 of 2,407 Reviews

Jobs at Cengage

Customer Success Consultant (Remote)

Enrollment Manager (Remote)

Counsel, Business Operations and Regulatory (Remote)

Enrollment Representative (Remote Opportunity)

Sr. Manager, RevOps Reporting & Analytics (Remote)

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Used to be a great place to work

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