Is Cengage a good company to work for?

Cengage has an overall rating of 2.8 out of 5, based on over 2,611 reviews left anonymously by employees. This rating has decreased by 17% over the last 12 months. 29% of employees would recommend working at Cengage to a friend and 23% have a positive outlook for the business. The best reviews about Cengage have been left by employees working as Senior Learning Consultant , Digital Success Specialist and Customer Success Manager .

Does Cengage pay their employees well?

According to anonymously submitted Glassdoor reviews, Cengage employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Cengage. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Cengage?

29% of Cengage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cengage 3.4 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Cengage?

Learning Consultant (77) , Account Executive (62) , Sales Representative (56) , Manager (42) , Product Manager (36) , Project Manager (30) , Sales Consultant (30) , Sales (29) , Product Assistant (28) , Customer Service Representative (26) , Director (23) , Software Engineer (23) , Content Developer (19) , Account Manager (18) , Marketing (18)

What are the pros of working at Cengage according to real employee reviews?

"There are some great people at Cengage and the open work environment is collaborative and fast paced." ((in 313 reviews)); "Good benefits and easy onboarding" ((in 198 reviews)); "Work life balance is great" ((in 124 reviews)); "Colleagues are great and genuinely care." ((in 83 reviews)); "Great team to work with." ((in 66 reviews))

What are the cons of working at Cengage according to real employee reviews?

"Increasingly low pay for sales..little chance for advancement unless you are part of the "in crowd"" ((in 115 reviews)); "poor management of employees" ((in 104 reviews)); "Constant layoffs every two years and irrespective of how much significance you are to the team you might be laid off" ((in 72 reviews)); "Upper management is always reorganizing." ((in 69 reviews)); "Unfortunately salary is low and needs improvement" ((in 69 reviews))

What are employees saying about Cengage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cengage layoffs and their outlook for job security at Cengage in 2026.

What are the top reviewed Cengage locations?

Boston , Farmington Hills , Independence , Mason , San Francisco , Clifton Park , Cincinnati , Temecula , Raleigh , Chicago , New York , Belmont , Detroit , Los Angeles , Dallas , Albany , Madison , Florence , Washington , Houston , Atlanta , Richmond , Charlotte , San Diego , Louisville , Nashville , Seattle , Orlando , Remote , Birmingham

Cengage reviews

2.8

29% would recommend to a friend

(2,413 total reviews)

Michael Hansen

36% approve of CEO

23% positive business outlook

Ratings by category

3.4

Work/Life balance

3.1

Diversity & inclusion

2.7

Culture & values

2.7

Compensation and benefits

2.3

Career opportunities

2.2

Senior management

Cengage has an employee rating of 2.8 out of 5 stars, based on 2,413 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 25% below average for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Aug 12, 2021

Great pay and benefits that you will pay for with your mental health

Designer

Recommend

CEO approval

Business Outlook

Pros

Money is Good Benefits are Great Hardware is new and shiny Some people are really nice

Cons

I received no training other than HR onboarding. My boss promised me that she would train me, as in walkthrough individual projects with me and what was expected, but that never happened. Instead, she went on vacation and I was expected to get everything I needed from my partners in another department. I raised my hand for help twice and only received the answer that 'I would get used to it'. What I really needed was a little more time with my supervisor to flesh out what was expected with the deliverables. I was having panic attacks every day because of my established disability and the lack of clarity around what I was doing. I ended up giving notice of leave and their only answer was that 'it was for the best'. I was told that there were people to help me, but my role was new and the only person who had experience was my manager - yeah the one on vacation. They also expected me to be a web developer when I was clear about my experience in my interviews.

Cengage Response

4y

Thank you for taking the time to share this feedback about your experience - it is good to hear that you were happy with the benefits we provide, and felt welcomed by colleagues. I am saddened to hear that you did not receive adequate training. This would be considered a management failure, and an anomaly. As part of our onboarding process, we expect that managers will fully prepare for their new hires arrival by creating specific and thorough onboarding plans for each person. These onboarding plans should be created outside of the overall Cengage onboarding process and program, and to help in this process we offer a comprehensive onboarding site that provides information to new hires and supports managers in acclimating new team members. Additionally, we have a robust Professional Development philosophy and site with access to workshops and self-paced learning, which provides further learning and development opportunities for employees. I want to acknowledge that this is an area where we are all continuing to learn, especially during the times of COVID where it has been more challenging to onboard remotely. We are all human and facing the unknown together here, and are actively working to continue enhancing our templates and support for managers in role-specific onboarding. Your feedback will help guide that continued work, so thank you for commenting. I wish you all the best in your next endeavor. Michael Hansen, CEO

1.0

Oct 5, 2019

horribly deceiving

Maintenance mechanic

Recommend

CEO approval

Business Outlook

Pros

they are very considerate to employee needs when it comes to things like needing to take off for family issues and such.

Cons

they don't deliver on any promises they make.massive incompetence in a multitude of leadership roles across all three shifts.the pay scales between departments is incorrect for the the job titles the employees are given.there is nothing in writing explaining how to train or educate yourself or others on how to advance in the company besides the obvious favoritism scam you see in the truly awful places to work.there are even currently several rumors of explicit and clearly tolerated racism among the third shift staff.they continue to hire new people at higher wages than the current employees are being paid while simultaneously mandating the current employees to train the new people.

Cengage Response

6y

As the head of our Independence office, I appreciate your raising these concerns. I would value the opportunity to discuss the issues you’ve raised – particularly the reported third shift behavior that runs so counter to our values. We have zero tolerance for racism and take even rumors quite seriously. I will look into this immediately, but please feel free to contact me directly. -- Joe Steffney, SVP, Supply Chain and Logistics

2.0

Jan 31, 2019

Sounded Like My Dream Job

Software engineer

Recommend

CEO approval

Business Outlook

Pros

-Excellent work environment -Laid back WFH rules and decent work-life balance -Free snacks in the kitchen, often with leftover pizza -Most peers were nice and easy to talk to

Cons

-The entire prior engineering team for my product was fired before arrival. Other team mates were just as new as me. -Job description emphasized modern stack, actual stack was very old, clunky and no plans to upgrade. Often brought up in meetings that the business wasn’t sure if they were investing in our team’s product. -Broken deployment pipeline, server team didn’t seem to have a disaster plan in place, Software was a ticking time bomb and wouldn’t debug locally (easily, that is) -Bulk of the work was SQL data entry and help desk style tickets. -Lack of resources behind the software we support due to lack of prior engineering team members. -The laid back WFH and work-life balance can come back to haunt you if you’re the one who is always on time to work. -On time attendance was heavily stressed for daily stand ups but never enforced.

Viewing 283 - 285 of 2,413 Reviews

Jobs at Cengage

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Customer Success Consultant (Remote)

General Labor, 10:00am to 6:30pm (Regular Full-Time)

Enrollment Manager (Remote)

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Great pay and benefits that you will pay for with your mental health

horribly deceiving

Sounded Like My Dream Job

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