Central Transport reviews

3.1

44% would recommend to a friend

(1,082 total reviews)
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Manuel J. (Matty) Moroun

34% approve of CEO

36% positive business outlook

Central Transport has an employee rating of 3.1 out of 5 stars, based on 1,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Central Transport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Mar 5, 2019

Save yourself the major headache and RUN

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Starting pay and garunteed hours. Overtime is likely.

Cons

Management/Directors are very rude, act like they are better than everyone else. And when you try to talk to your so called “manager/supervisor” they are ALWAYS too busy and the issues are never handled correctly. Insurance is horrible.

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Central Transport Response
7y
We appreciate your feedback and are sorry to read of your disappointment. We constantly strive to educate and assist our team members to do their best and grow. We hope that if you ever needed assistance, you contacted Human Resources to discuss any of your concerns. We wish you the best of luck in the future.
1.0
Dec 21, 2018
Recommend
CEO approval
Business Outlook

Pros

-Paycheck -Guys at the terminal are awesome

Cons

Where to even start. Unless you are desperate for a paycheck, steer clear. They will try and give you a large base salary to get you to work for them, and they will not deliver on anything they promise. They cycle through people like trash and do not care about the employees working for them. -No matter what they say about "trying to change the reputation of Central", they continually screw customers over. Your job will be constant apologizing with no autonomy to do anything about it. They will overcharge over and over again, which cancels out having the lowest prices in the industry. -They have a terrible reputation so everywhere you walk in to hates you right off the bat. This job is 100% cold calling and people say anything to get you out of the door. -The computer systems are so outdated and slow it is embarrassing. Half of your job is battling the computer systems and the time it takes to get anything entered. The system as a whole is broken. You have to get pricing entered for anyone to ship with you, in order to get pricing you have to have a credit app (with bank account number), and at that point people write you off. The system is set up for account managers to fail. -Nobody at HQ wants to help you out. Anything you try to get done will be a constant battle from pricing to customer service. Same goes with your manager, good luck getting any help or actual advice. -They create and change goals with no explanation. When I got hired on, they said they would never raise a goal more than a bill or two, that is not true. It is a constant wild goose chase to try and hit your goal. -Mileage reimbursement is $0.10...which barely covers a gallon of gas. -Benefits are absolutely garbage. You are required to take days off for Christmas, New Years, and the day after Thanksgiving. You either have to use your vacation day or take it unpaid..and you are forced to take off. The health benefits are administered through a company owned by CT, so while you have access to the BCBS network, everything else is a cluster. From claims to prices, it is so terrible and expensive. No 401K match, no Direct deposit...! -If you are a woman, you better have thick skin. Some of the things you hear you just have to shake your head. And they will 100% tell you to sell yourself as a woman to make the sale. -Training for the 2 weeks in Michigan does not help at all once you are actually out in the job. It is pretty much a waste of two weeks of your life. If you have back issues schedule your chiropractor now. The chairs they have you sit in are from 1982 and will give you back issues if you do not already have them -The list could literally go on and on, just don't if you do not have to

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Central Transport Response
7y
We appreciate you taking the time to share your thoughts with us and are sorry to read of your frustration. We encourage you to speak with your supervisor and/or Human Resources to fully understand and discuss your concerns regarding goals, the computer systems, your frustration with other departments, and your statements regarding having to have thick skin. We want all of our employees to be happy, healthy, and feel valued and respected at all times. Again, we appreciate you reaching out to us here and are happy to speak more at length should you so desire.
1.0
Sep 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Non managers are good people. From supervisors on down, including drivers, dock workers, dispatcher, etc. All good people. The General Office and Terminal Managers they have a leash on are the issues.

Cons

Terrible management. Terrible decision making. Terrible to their drivers. Terrible to their dock workers. If you work for CT you can forget about having a life outside of work. Their entire philosophy revolves around putting as much time in as possible. If you're a dock worker you will work 55-60 hours and 6 days a week. If you're a driver you will spend hours waiting for your load, busted trailer getting fixed, old raggedy tractor or even new tractor getting fixed all without getting paid. You will be forced to drive equipment that will be a DOT hazard on the regular. If you don't drive they threaten you with termination. If you are supervisor get ready for everything being your fault and not having any control on your own dock. That's right! At CT LineHaul controls the dock 100%. From where dock workers are allowed to work to what dock workers are allowed to work on. Supervisors have zero control. Not to mention with the incredible turnover rate Supervisors will be expected to keep the same production despite losing dock workers are worse training what CT likes to call "bodies". You'll also be one of the lowest paid LTL supervisors in the industry as well. Managers, specifically TM'S have career expectancy of less than 12 months. That's right, on average Terminal Managers will lose their jobs inside of less than a year. CT is as bad as they say it is. The turnover rate, policy changes, decision making, etc. is as bad as they say it is. If you are looking for a career in logistics you are better off looking at other places. Think of it like this. Old Dominion, Estes, Dayton, Saia, UPS and Conway/XPO are the cream of the crop while CT is the bottom of the barrel. The people that got no where else to turn end up at CT. That's why they have some of the lowest customer satisfaction ratings in the business. Stay away!

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Central Transport Response
9y
Thank you for taking the time to write your review - we always appreciate feedback and like all companies, are always seeking to improve. Because you stated your location is Wyoming (and we do not have a terminal there), we can only infer that you prefer to remain anonymous in this forum, but we hope that prior to leaving you took the opportunity to discuss your concerns and frustrations with your immediate supervisor, Divisional Vice President, as well as Human Resources as they could have answered all of these questions and addressed your concerns. It is true that during heavy volume times (end of month, end of quarter, and heavy new business) there is sometimes a need to work additional hours in order to service the customer. This is standard throughout our industry, and as you know, our terminals and our General Office will always work diligently together for our customers. Because of this, and because we want to remain an industry leader, we consistently research our rates of compensation and make sure that we remain competitive in that arena. As you are aware, in the past two years, we have heavily reinvested in our infrastructure - including multiple facility openings, upgrades and major renovations. Additionally, we have purchased over 1600 tractors and trailers, with future purchases in the works. We hope that if any of the equipment at your facility required repair, you followed proper notification procedures so that the problems were promptly addressed. We are very disheartened to read that you believe employees are called 'bodies'. Quite simply, nothing could be further from the truth, and the attrition rate is simply not anywhere near as high as you state. Again, we hope that you addressed these concerns prior to leaving and sought clarification from those who could provide it. Thank you again for reaching out, we appreciate you taking the time to contact us, and wish you the best of luck with future endeavors.
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