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Hello,
Thank you for your feedback, and we are happy to clear up any misunderstandings from your time with Century Services. We provide individually-tailored solutions for our clients that will lead them to a better, more sustainable financial future, and these solutions will vary depending on the clients and their needs. We take the time to go through every option available to the consumer to make sure they have an understanding of what options they can qualify for, as some options have requirements the client may not meet. Due to this being a heavily regulated industry, our staff is trained on how to stay compliant in all aspects of their role when discussing any sensitive financial information in order to follow all state and federal regulations. As we are also a smaller organization continuing to grow, we are working towards a future where we can provide our services in all 50 states, assisting those who have been heavily impacted by large amounts of debt, high interest rates while having to adapt around COVID-19. Management opportunities become available as the organization continues to grow, and Department Leaders interview each candidate who is interested in taking the next step in their career and the best candidate is selected for the role. We hope that we have cleared up any potential misunderstandings, and we wish you the best in your future endeavors!