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Century Services

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Century Services reviews

2.9

44% would recommend to a friend

(95 total reviews)

40% positive business outlook

Century Services has an employee rating of 2.9 out of 5 stars, based on 95 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Century Services employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

95 reviews
1.0
Oct 20, 2022

Discriminatory

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pros: The paycheck was incredible and the actual product itself is a solution that genuinely helps the client. If you keep your head down, tune out the noise and lock yourself in a room to focus, you'll be able to succeed.

Cons

Cons: Inappropriate relationship between HR and Sales leadership, blurring the lines between professional and personal. Witnessed multiple discriminatory hiring decisions (based off race, gender identity, sexual orientation), statements (to myself and others directly) and roadblocks (medical, racial) due to this relationship. If you are a BIPOC employee, reminder that you're checking a box, not truly valued. The "steps" taken are a reaction to the past, not being "proactive" for the future, whether that's a "promotion" or a "company initiative".

avatar
Century Services Response
3y
Hello! Thank you for taking the time to leave us a review, and your feedback matters to us. We are absolutely alarmed with the contents of this review. Our team takes these sorts of allegations very seriously, and we urge you to follow up directly with the HR department regarding discriminatory practices in any capacity. We do not tolerate discrimination in any form, and we will hold any individuals that have contributed to discriminatory practices accountable for their words/actions. Our headquarters is located in New York City, one of the most beautiful and diverse cities in the United States, and we make it a point to celebrate diversity, equity, and inclusion here at Century Services on a regular basis and are proud that 50% of our Management team is comprised of People of Color and 41% is Women-Led! We are very sorry to hear that you've experienced anything of this nature. This is not the sort of experience that we want anyone on our team to have, and we hope to hear from you regarding this as soon as possible!
2.0
Mar 30, 2022

Set up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Started good not sure what happened

Cons

Unnecessary meetings, favoritism, micromanaging, constant changes of procedures. This job affected my mental health negatively.

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Century Services Response
4y
Hello, Thank you for taking the time to provide feedback. We are currently in a growing phase for Century, and as we continue to expand, we must implement new policies and procedures that are the foundation of growth here at Century. As we're sure you can imagine, the firm has to change processes when it goes from 80 people to 160+ people in less than 2 years time to ensure uniformity across the board. While we are attempting to put these new procedures in place, it may mean multiple meetings with the team to ensure the new policy is understood and used as it should be especially if we find procedural issues with a specific employee or even the entirety of the team. We are sorry to hear that this role has negatively impacted your mental health, but we see that you are still a current employee of the team. We ask that you bring these issues to the attention of either your Management team or HR if you are not comfortable sharing it to your Mgmt team. While we do our best to proactively search for solutions, we rely on the team to bring issues to the forefront as they are the ones on the frontlines, working with clients, and working with the new procedures put in place. We are dedicated to bettering our processes here at Century to ensure that our clients and our employees are equally taken care of! We hope to hear from you soon regarding your specific concerns, so we can begin to resolve the issues together! We hope you have a lovely day, and the team is here for you! Do not hesitate to come to HR if we can provide any further assistance regarding your mental health as well.
1.0
Mar 11, 2022
Recommend
CEO approval
Business Outlook

Pros

the snacks in the breakroom and the beer or white claw we get for continual bait and sale calling advertising by a random junk flyer you get in the mail

Cons

toxic environment, very mean girls, super cliquey, training is in connected, random, and poorly executed

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Century Services Response
4y
Hello! Thank you for taking the time to leave us a review, and your feedback matters to us. Since returning to the office in September of 2020, we've kept the snacks stocked. We keep the team fed every Wednesday! We also like to celebrate a job well done every Friday by having beers or seltzers available for our team to unwind from the work week itself! It's been a tough couple of years for everyone, and we try to make things as easy as we can! We are sorry to hear that your experience was not what we would want and hope that you shared this feedback to the Management team during your time with us. Nonetheless, we will pass this feedback along to ensure we continue to review and better our processes. We wish you the best in your future endeavors!
Viewing 7 - 9 of 95 Reviews

Glassdoor has 96 Century Services reviews submitted anonymously by Century Services employees. Read employee reviews and ratings on Glassdoor to decide if Century Services is right for you.