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Change Healthcare

Acquired by Optum

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Change Healthcare reviews

3.1

49% would recommend to a friend

(1,890 total reviews)

Neil de Crescenzo

59% approve of CEO

41% positive business outlook

Change Healthcare has an employee rating of 3.1 out of 5 stars, based on 1,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Change Healthcare employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
May 3, 2018

Disappointing

Recommend
CEO approval
Business Outlook

Pros

My business unit includes majority legacy McKesson Technology Services and some legacy Change. Great staff and management in my business unit.

Cons

Disjointed communication, poor integration processes. Too much "running around like chickens with our heads cut off". Embarrassing disarray in merging systems. Large lay-offs last year Merit raises delayed this year.

avatar
Change Healthcare Response
7y
Thank you for your feedback. We are glad you like your team and your management. We hope that by now a lot of your concerns have ironed themselves out. A merger at the scale of ours is bound to have some hiccups. If you still have concerns, we recommend you share those with leadership so that they may be appropriately addressed.
2.0
May 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedules and fair pay, good benefits, great Chicago suburbs location, easy commute.

Cons

In place of written and documented best practices policies, middle management intimidate subordinates into their own procedures. HR reps support and protect company interests including antagonistic management. Subordinates are taught to know they are expendable and can be disposed of with the backing of HR at their whim. Unfair and uneven performance measures within units create an atmosphere of favoritism and inequity . Management graciously takes credit for success while making subordinates accountable for failure with harsh consequences.

1.0
Nov 16, 2018

Sinking ship

Recommend
CEO approval
Business Outlook

Pros

This used to be a good place

Cons

Csuite has put in a new group of managers that are completely inept and money hungry. Good employees are leaving by the bucket loads because the company no longer gives raises, has terrible benefit packages and is so top heavy, the amount of overtime required is undoable. No one is able to take their PTO because there is too much work to be done or managers won’t approve. This is a sinking ship. Run, don’t walk.

avatar
Change Healthcare Response
7y
Thank you for your review, we appreciate your feedback. We take this feedback seriously, and would encourage you to share your concerns with your leader.
Viewing 19 - 21 of 1,890 Reviews

Glassdoor has 2,086 Change Healthcare reviews submitted anonymously by Change Healthcare employees. Read employee reviews and ratings on Glassdoor to decide if Change Healthcare is right for you.