Does Chapman Automotive Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Chapman Automotive Group employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Chapman Automotive Group. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Chapman Automotive Group?

36% of Chapman Automotive Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Chapman Automotive Group 2.3 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Chapman Automotive Group?

Sales Associate (9) , Sales (7) , Car Salesman (5) , Sales Representative (4) , Automotive Service Advisor (3) , Automotive Technician (3) , Customer Advocate (3) , Front Desk Receptionist (3) , Customer Service Representative (2) , Express Service Advisor (2) , Manager (2) , Receptionist (2)

What are the pros of working at Chapman Automotive Group according to real employee reviews?

"Good Hours, Management is good" ((in 11 reviews)); "Some of the people are great and friendly." ((in 11 reviews)); "great benefits and people to work with" ((in 6 reviews)); "Great income potential and great coworkers." ((in 5 reviews))

What are the cons of working at Chapman Automotive Group according to real employee reviews?

"Hours are long and tiring" ((in 9 reviews)); "Corrupt owner, manager." ((in 4 reviews)); "no work life balance" ((in 4 reviews)); "Sales as always long hours" ((in 4 reviews)); "Constant drama, good ole boy mentality, draconian leadership" ((in 3 reviews))

What are the top reviewed Chapman Automotive Group locations?

Chandler , Phoenix , Tucson , Scottsdale , Tempe , Henderson , Las Vegas , North Las Vegas

Chapman Automotive Group reviews

2.9

36% would recommend to a friend

(129 total reviews)

Ted Chapman and John Chapman

42% approve of CEO

36% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.7

Senior management

2.7

Compensation and benefits

2.6

Career opportunities

2.5

Culture & values

2.3

Work/Life balance

Chapman Automotive Group has an employee rating of 2.9 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Chapman Automotive Group employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

129 reviews

4.0

Oct 21, 2024

Great colleagues, long hours

Internet sales manager

Recommend

CEO approval

Business Outlook

Pros

Unlimited commission available for sales

Cons

Can be frustrating - long hours

1.0

Sep 19, 2024

Don’t waste your time

Customer advocate

Recommend

CEO approval

Business Outlook

Pros

Knowledge you get from vehicles

Cons

Literally everything. They take your pay, there are no clear goals and no room to grow in the company. The toxic work environment they create is terrible but they expect you to give everything you have to them with unwavering trust. They do not care about you as a person or an employee, they only care about the money they put in their pockets from all your bonuses you could get. Down right terrible. They do not see humans, they see slaves.

Chapman Automotive Group Response

1y

Thank you for sharing your feedback. We’re sorry your employee experience was unsatisfactory. We value our company culture and employee experience, and take any negative comments about our company very seriously. Please feel free reach out to melissahuber@chapmanchoice.com with any additional comments, concerns, or suggestions you would like to share. We are always looking for ways to improve. Thank you again for taking the time to provide valuable feedback.

1.0

Sep 15, 2024

Unethical

Customer advocate

Recommend

CEO approval

Business Outlook

Pros

there really were no benefits worth working here.

Cons

Unethical, we were instructed to lie to customers about the status of their vehicles due to each locations problems with mechanic staffing. High employee turnover.

Chapman Automotive Group Response

1y

Thank you for sharing your feedback. We’re sorry your employee experience was unsatisfactory. We value our company culture and employee experience, and take any negative comments about our company very seriously. Please feel free reach out to melissahuber@chapmanchoice.com with any additional comments, concerns, or suggestions you would like to share. We are always looking for ways to improve. Thank you again for taking the time to provide valuable feedback.

Viewing 13 - 15 of 129 Reviews

Jobs at Chapman Automotive Group

Insurance Loss Specialist

Automotive Sales Manager