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Charlie Health

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Charlie Health reviews

3.5

64% would recommend to a friend

(418 total reviews)

65% positive business outlook

Charlie Health has an employee rating of 3.5 out of 5 stars, based on 418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Charlie Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

418 reviews
3.0
Aug 11, 2023
Recommend
CEO approval
Business Outlook

Pros

I loved my managers when I got hired, it felt like they were always on our side and our biggest advocates. The pay is also okay but you could make so much more working private practice tbh. The main thing I like is their commitment to the clients.

Cons

The newest development is they forced us to download software which allows them to spy on us. There was essentially no clinical training/guidance when I started, which was so stressful. I felt blindsided and unprepared for many emergency situations. You're basically expected to handle crises on your own, it's crazy that we have to fill out an entire form to get a crisis counselor and they don't come quickly. We're always doing something wrong or not enough same day admits. They are so hungry for admissions that they keep offering bonuses in exchange for poor work-life balance and don't even care to address the real reasons that people quit/leave.

1.0
Aug 6, 2023
Recommend
CEO approval
Business Outlook

Pros

As Outreach, you get to network a ton and learn very quick how well other outreach reps are treated at other jobs.

Cons

One of the training and development reps asked me to hop on a zoom and told me that a question I had asked in slack, "made you seem incompetent and that you don't know how to do your job." Month two. After literally everything I had been trained on changed in the name of being a start-up. Do with that what you will. I could write a novel here, but 1. I don't want leadership coming after me and 2. Quite frankly, they're not worth my time anymore. Listen to the negative reviews, look at turnover rate, and run.

2.0
Feb 17, 2023

Forget your work/life balance

Recommend
CEO approval
Business Outlook

Pros

Many of the people there are supportive

Cons

Poor execution of program. They seem more concerned about metrics and the end goal than the process to get there. You will be working far more than 40 hours per week. At first you had to offer 28 hours of availability. Now it is "encouraged" to offer an additional 4 hours (32 total). You also have several mandatory meetings to be at per week, leaving you with a grand total of 5 hours for documentation of possibly 32 sessions per week and any other administrative tasks/spreadsheets/metrics that have to be completed. If you enjoy that kind of schedule, then this is the job for you.

Viewing 31 - 33 of 418 Reviews

Glassdoor has 508 Charlie Health reviews submitted anonymously by Charlie Health employees. Read employee reviews and ratings on Glassdoor to decide if Charlie Health is right for you.