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Charlie Health

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Charlie Health reviews

3.5

64% would recommend to a friend

(418 total reviews)

65% positive business outlook

Charlie Health has an employee rating of 3.5 out of 5 stars, based on 418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Charlie Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

418 reviews
1.0
May 2, 2023

Questionable Ethical Practices

Recommend
CEO approval
Business Outlook

Pros

Great Idea, some great staff to work with

Cons

Requirements to work later hours and weekends, outside your contracted hours. If you say NO, you are not “prioritizing “ CH. Sometimes as late as 9pm. And during “personal” time you aren’t scheduled at CH, you have to prioritize CH needs. They basically “OWN” your time. And if you say “NO” they can and will fire you. Focus is on metrics and money, if clinicians don’t meet the metrics, they are but on a PDP. And then required to ADD more scheduling slots to their already full schedule and pick up groups on weekends to make up for the “missed client sessions” Client attendance is solely put on clinicians Clinicians are required to “harass” clients to show up for appts, MULTIPLE times during their appt, before their appt and after their appt. No flexibility of scheduling, inability to take time off for family responsibilities. No changing of schedule hours to meet family obligations. Overworking Clinicians without any increase in pay and/or CHOICE to take on extra work. Suggesting to “ask” clients to give 5 star review on surveys in order to “boost” clinician numbers, and increase metrics

2.0
May 2, 2023
Recommend
CEO approval
Business Outlook

Pros

We are making services more accessible to people, but it's starting to become for money's sake and not to help the clients.

Cons

I have been with this company for almost a year now, and I had loved it, but as time goes on the role has shifted to involve tasks that are constantly micromanaging the team and has led to burnout. Additionally, the company has placed a value on numbers and money instead of on those that we are meant to serve. Additionally, managers are unsure of when changes are made and all decisions have become top-down.

2.0
Apr 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Co-workers are extremely helpful and lovely people

Cons

The responsibilities are endless. Expected to work the job of 5+ people. Completely strayed away from the initial job description. Constant changes. High turn over of employees and managers. Concerns are voiced but to no avail.

Viewing 370 - 372 of 418 Reviews

Glassdoor has 508 Charlie Health reviews submitted anonymously by Charlie Health employees. Read employee reviews and ratings on Glassdoor to decide if Charlie Health is right for you.