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Charlie Health

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Charlie Health reviews

3.5

64% would recommend to a friend

(418 total reviews)

65% positive business outlook

Charlie Health has an employee rating of 3.5 out of 5 stars, based on 418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Charlie Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

418 reviews
3.0
Sep 29, 2022

Customer Facing Role

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Such nice people! Seriously, some of the nicest people work here - A great mission - Use of Salesforce which is very accessible and so handy to use while working

Cons

- It’s a start up so things are constantly changing, could be a pro for some, but was a con in my opinion - numbers driven!!!! It’s all about numbers, what you produce, how many calls you take, referrals you take etc. this is very very discouraging and sometimes seems like numbers are the only thing that matters - upper management micro- manages - no work life balance - PTO and benefits aren’t great

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Charlie Health Response
3y
Thank you for taking the time to share your experience with us at Charlie Health. We're glad to hear that you enjoyed working with your co-workers and felt the passion with which we follow the mission of Charlie Health. We also take your feedback seriously; we are big believers in providing balance for our employees, so we will be sure that your feedback is circulated back to our team. Thank you for your feedback, and we wish you nothing but the best in the next step of your career journey.
3.0
Sep 26, 2022

Good job, poor balance

Recommend
CEO approval
Business Outlook

Pros

good benefits package, supportive management, opportunities for growth

Cons

schedule does not allow for work/life balance, often felt guilted into working outside of work hours for the sake of "saving lives", hours are too long, and not enough time to complete required documentation, too many changes too quickly - hard to keep up at times.

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Charlie Health Response
3y
Thank you for taking the time to share your experience with us at Charlie Health. We strive to create a workplace culture that is guided by purpose-driven work, so we take your input seriously when looking to improve. We never want our team to feel overworked. We will ensure that this feedback gets back to our People team. We are glad that you've enjoyed our benefits, which include generous paid time off and health / wellness benefits that ensure our employees can invest in their physical and mental health. We’re always looking for ways to improve our workplace culture and would welcome any additional feedback that you might have. Thank you again for taking the time to leave your feedback.
1.0
Sep 13, 2022
Recommend
CEO approval
Business Outlook

Pros

The mission statement of helping high acuity at-risk teens and young adults, primarily in the LGBTQ community, was the primary draw.

Cons

Chaos and very poor management reigns here. This is a hard job without the duress, stress and distress of corporate ineptitude.

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Charlie Health Response
3y
Thank you for taking the time to share your experience with us at Charlie Health. We are happy to hear that you've felt our passion for supporting at-risk communities first hand. That said, it is clear that we missed the mark in creating a positive workplace experience for you. We take feedback very seriously, and we're always looking to improve, so we will ensure that this feedback gets back to our People team. Thank you again for taking the time to provide us with constructive feedback as we continue to evolve as an organization.
Viewing 397 - 399 of 418 Reviews

Glassdoor has 508 Charlie Health reviews submitted anonymously by Charlie Health employees. Read employee reviews and ratings on Glassdoor to decide if Charlie Health is right for you.