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Charlie Health

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Charlie Health reviews

3.5

64% would recommend to a friend

(418 total reviews)

65% positive business outlook

Charlie Health has an employee rating of 3.5 out of 5 stars, based on 418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Charlie Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

418 reviews
2.0
Oct 14, 2022

Poor culture driven by poor management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company's mission is great, which drew me to it.

Cons

Executive team expects long hours and little work/life balance, which is evident by the incredibly onerous interview process, with very little payback in return. They also lack communication skills and often come across arrogant and holier than thou.

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Charlie Health Response
3y
Thank you for taking the time to share your experience with us at Charlie Health. We strive to create a workplace culture steeped in purpose, so we take your input seriously when looking to improve. We never want our team to feel overworked, and we pride ourselves on the ways we support the mental health of our employees.
2.0
Oct 11, 2022

Good Mission, Bad Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent teammates, flexible remote work.

Cons

Excessive work load. Leadership is dismissive of employee feedback despite putting extensive resources into hiring excellent staff. Unreasonable hiring processes that lose even more excellent staff due to its onerous process. Discontinuity between the company's stated and lived values. Poor communication between teams. Many leadership positions are filled by staff with no prior healthcare experience, and it shows.

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Charlie Health Response
3y
Thank you for taking the time to share your experience with us at Charlie Health. It is always our goal to ensure that every employee has a positive experience, so we apologize if we missed the mark from your perspective. We take your input seriously and continue to work to improve. We always want our team to feel heard, and we work every day to live our values through word and action. Thank you again for your thoughtful feedback - we will use it to get better.
1.0
Sep 30, 2022

A therapy company that doesn’t value your mental health

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Your coworkers support and care for you -The mission of providing life saving services to teens and young adults is something everyone really cares about

Cons

-You have to work overtime every single day in order to get the work done that you need to get done. Management will not care if you work 12 hour days for weeks on end as long as they are profiting from it. -You will be told there are plenty of opportunities to grow in a career here, but in reality they want you to stay in a box and do not put effort into helping you grow professionally. -The system is numbers based and the longer you work there the more apparent it is that they only care about hitting number goals (and they are extremely unrealistic goals that often aren’t met but continue to increase regardless) -It feels management doesn’t actually care about client experience much of the time and will change rules so that they can appear to be doing better than they actually are -Everyone working is burnt out, stressed, depressed and when they express this to management they are neither supported or helped. Often people use the excuse that “you are saving lives!” to guilt trip people into working more (even at the expense of their personal life and their own mental health). -Working in mental health can be hard enough already, but you don’t get any mental health day benefits and in general the benefits could be much better -In general working here will make you feel undervalued, unappreciated, and the only light is your coworkers and client stories making you feel like you matter

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Charlie Health Response
3y
Thank you for taking the time to share your experience with us at Charlie Health. We are glad to hear that your co-workers provided an outlet for you and you felt the support that we strive for as a team. That said, it's clear that we did not do our part to provide the balance that you were looking for, and we never want our team to feel overworked. We take this feedback seriously and continue to invest time and resources into providing an enjoyable work experience for all. Thank you for your feedback, and we wish you nothing but the best in the next step of your career journey.
Viewing 394 - 396 of 418 Reviews

Glassdoor has 508 Charlie Health reviews submitted anonymously by Charlie Health employees. Read employee reviews and ratings on Glassdoor to decide if Charlie Health is right for you.