Charlie Health reviews

High Turnover and Low Morale: The company faces significant turnover, with many outreach managers, executives, and other staff departing in a short timeframe. Those who remain often experience high stress and actively search for new opportunities, driven by unrealistic expectations and a toxic work environment. Toxic Leadership and Public Humiliation: Leadership creates a hostile culture marked by fear and degradation. Underperforming employees are frequently singled out, publicly humiliated, and threatened with termination, further undermining morale. Culture: On the outreach team, there’s a constant sense of job insecurity. As a startup, CH operates under the pressure of satisfying venture capitalists and demonstrating profitability, often prioritizing these goals over the well-being of employees. The focus appears to be on achieving financial success, potentially leading to a future sale, regardless of the impact on staff.

1. PTO and work/life balance aren’t great, but the balance seems to be getting better for most people if you can set boundaries. 2. The company does a good job of sharing the wins and keeping us close to the mission, but could do a better job of showing the long term vision and how we’re going to get there. 3. Just because you’re smart doesn’t mean you get to be a jerk, and there’s a few smart jerks for sure. 4. You’ll be really sick of hearing the word “KPIs.” It’s good to set expectations but this feels like micromanagement. 5. The recruiting process could definitely have been more honest and transparent. I still would have taken the job, but at least I would have known what to expect. I definitely felt like I had to adjust my expectations after I started. 6. There’s a weird mix of banking people and healthcare people, and it feels like the banking people have more sway. 7. They’re not great at promoting from within, and raises were pretty low.