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Charlie Health

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Charlie Health reviews

3.5

64% would recommend to a friend

(418 total reviews)

65% positive business outlook

Charlie Health has an employee rating of 3.5 out of 5 stars, based on 418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Charlie Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

418 reviews
1.0
Mar 18, 2026

Learn from my mistake

Recommend
CEO approval
Business Outlook

Pros

It's purely remote. They provide a laptop.

Cons

I’ve worked in startups before and am very familiar with the environment—constant change, evolving processes, and the need to be a self-starter. Those challenges are expected and, in many cases, manageable. That said, my experience at Charlie Health went beyond the typical growing pains of a startup. While some level of ambiguity is normal, I found the overall environment to be more challenging than expected, and it ultimately took a toll on my well-being. For a company operating in the mental health space, I had hoped for stronger alignment between its mission and internal culture. In my experience, there were gaps in leadership, support, and consistency that made it difficult to thrive. I would encourage prospective employees to carefully review feedback from others and consider whether this environment aligns with what they’re looking for.

2.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

You get to work with many genuinely kind, smart, dedicated, and humble people (though the experience varies significantly by team and org). As a remote employee, there is some flexibility, though this has been steadily reduced with the introduction of monitoring software that many employees experience as invasive.

Cons

In my experience, Charlie Health consistently prioritizes business growth and revenue over clinical sustainability. Given the high-acuity client population, this creates real risk and places ongoing, unsustainable pressure on therapists and group facilitators. The company attracts highly mission-driven engineers who care deeply about the work, but many burn out once the gap becomes clear between the stated mission and day-to-day decision-making. Several critical leadership roles are held by individuals who lack the competence needed for the scope of their responsibilities, and the resulting poor decisions have a direct negative impact on their teams.

2.0
Dec 9, 2025

More bad than good

Recommend
CEO approval
Business Outlook

Pros

Decent pay, supportive supervisor, good teammates

Cons

No autonomy which made me worry my license could be at-risk, runs like a corporation rather than trauma-informed mental health practice, impossible to achieve bonus-structure

Viewing 97 - 99 of 418 Reviews

Glassdoor has 508 Charlie Health reviews submitted anonymously by Charlie Health employees. Read employee reviews and ratings on Glassdoor to decide if Charlie Health is right for you.