Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Charter Technology Solutions

Engaged Employer

Charter Technology Solutions reviews

3.7

65% would recommend to a friend

(29 total reviews)

Sachin Gujral

66% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.6

Career opportunities

3.5

Work/Life balance

3.5

Senior management

3.5

Compensation and benefits

Charter Technology Solutions has an employee rating of 3.7 out of 5 stars, based on 29 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Charter Technology Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

29 reviews
2.0
Jan 28, 2026

The BEST people, the WORST company (Policies)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Most of the roles are work from home with no onsite requirements 2. The employees are the highlight of this company. Most staff are very knowledgeable, friendly, and are genuinely good people. 3. Depending on your role or position, there is potential to climb the ranks, but this is very dependent on what position or department you are in. 4. The company is very transparent (allegedly)

Cons

1. I mentioned before in PROS that there is room for growing here. That statement is only true if you work in a department that actually promotes its staff. Most of the technical positions here are subject to some of the most ridiculous hurdles to get a promotion. I know multiple staff members that deserve to be promoted that have not gotten anything. 2. The company has some of the strictest policies I've ever seen. You miss a single call during your on call? Goodbye on call stipend. You waited all year to get a bonus? Nope, your review was only Very Good and not Exceptional. 3. Because of the harsh treatment of its core employees, most employees are actively looking to leave. CTS does very little to retain its most crucial employees that are on the front lines and would rather focus on their upper upper management. Essentially, every position is replaceable, and nobody is safe unless you are at the top of the chain. 4. CTS will cut every corner imaginable to save a penny. This includes company events, employee compensation, training, etc.

avatar
Charter Technology Solutions Response
5mo
We are really proud of our team and of the flexibility, transparency, and growth opportunities we provide. CTS continues to refine our processes to make sure our team members feel recognized and supported, and that our policies are aligned with current standards. This includes ongoing improvements to our On-Call Policy, Learning and Development, Performance Review Process and Compensation Adjustment Cycle. We are sorry that your experience is not ideal and thank you for sharing your concerns. If you’d like to discuss your experience in more detail, specifically about harsh treatment, the On-Call policy or Compensation structure, please feel free to reach out to HR. We welcome the opportunity to speak with you and better understand your concerns. In 2025, our promotion rate to was higher than the industry average. We will aim to maintain strong results for 2026 however we also understand that not being promoted may lead to frustration. We hope the enhancements planned for the 2026 Performance Review Process will make the progression path clearer. And the training options added in 2026 will show that we are investing on our team's professional development.
5.0
Aug 23, 2024

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

there are myriad pros to working here

Cons

not many cons to working here

5.0
Jun 6, 2024

Positivity, Authenticity and Transparency, All In One

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been with Charter Technology Solutions (CTS) for close to 8 months now and I can confidently say that this is one of the healthiest environments I've worked in. The team consists of hard working, intelligent, driven, kind and fun employees. Everyone respects one another and the fact that CTS works with mission-driven organizations makes you feel good about the work you're doing each day. Leadership is transparent - monthly all-company meetings are held and employees are very comfortable asking questions of any type. The Founder & CEO is involved in all aspects - but in a great way. He's there to help, here's there to talk employees through and overall is a wonderful and caring individual. The customer reviews speak for themselves. You'll love it here!

Cons

I don't have any cons. The one drawback is that you don't get to work with your colleagues in person as a remote employee.

Viewing 10 - 12 of 29 Reviews
Related searches: Charter Technology Solutions jobs | Charter Technology Solutions salaries | Charter Technology Solutions benefits | Charter Technology Solutions interviews
ReviewsCharter Technology Solutions reviews

Glassdoor has 35 Charter Technology Solutions reviews submitted anonymously by Charter Technology Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Charter Technology Solutions is right for you.