Chase reviews

3.8

71% would recommend to a friend

(10,672 total reviews)

Jamie Dimon

75% approve of CEO

70% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
5.0
Feb 12, 2012
Recommend
CEO approval
Business Outlook

Pros

The new focus is all about the customer. The products and technology are leader of the pack. Good leadership in management. Clear objectives. There is sales pressure, but not to any degree where you question your job security - with underperformance comes more coaching, that's all (you have to do very poorly for a long time for it to affect your job security). The incentives are very generous in my opinion.

Cons

The banking rates are average so people who shop for rates all over town can usually find something better at a very small bank or a credit union so we get some opposition from that. "Big banks" have a bad rep so that's tough to combat, but Chase is doing a phenomenal job with putting the customer first since 2011.

2.0
Feb 7, 2012
Recommend
CEO approval
Business Outlook

Pros

With Chase on your resume, you are considered bankable. They might pay for you to get your license (series 6, 63 and Life) if they find you worthy ( use to send you for them before you start working in the branch). You will be thoroughly trained and equipped with tools and knowledge for your job.

Cons

Company cares more about share holders and a profit than employees. The base salary is very low compared to other bank and they'll tell you with the incentive plan you can make six figures. True for very few, location or luck will decide if you do (don't be fooled). You'll max out on your salary at 42K and max bonus is usually about 1K for the year. Chase will be your life and you are required to bleed blue and put the company first above all. It's a high pressure role in an higher stress sales environment with unrealistic goals with overbearing managers. Employee turn over is vey high and unless you're a top producer/seller, your shelve life is about 6 months to a year. If you can sell water to the well, have no morals or ethics, this job is for you and don't worry about wants best for the customers, think about how you can get paid off them....sell sell sell!!! This is the culture for bankers.

4.0
Feb 7, 2012
Recommend
CEO approval
Business Outlook

Pros

The best reason would be that the firm offers excellent Medical, 401K 5% matching and Retirement plan. Beginning this year, the company is concern about employee moral.

Cons

You have to ask "special questions" to find out about the customer lifestyle so you know which products to recommend to them at the end of the conversation. It's very slick how we are trained. The customer thinks you're showing interest in them. But the goal is to sell them more and more of Chase products (which is a great marketing scheme)

Viewing 9973 - 9975 of 10,672 Reviews

Glassdoor has 10,930 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.