Chatham Financial reviews

3.4

31% would recommend to a friend

(197 total reviews)
avatar

Matt Henry and Michael Bontrager

43% approve of CEO

25% positive business outlook

Chatham Financial has an employee rating of 3.4 out of 5 stars, based on 197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chatham Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

197 reviews
4.0
May 15, 2025

Progress Over Comfort

Recommend
CEO approval
Business Outlook

Pros

I don’t typically write reviews on forums like this, but after reading so many one-sided and often misleading comments, I felt compelled to share a different point of view. Yes, the company has faced its share of challenges in recent years—leadership changes, strategic missteps, and growing pains. That’s undeniable. But it’s also true that it remains a strong, forward-looking organization that genuinely values its people and has significant potential for growth. Having been with the company for over a decade, I’ve seen a lot. And while everyone’s experience is unique, I think it’s overly simplistic—and frankly unfair—to pin every issue on the current CEO. He’s not cut from the same cloth as those who came before him, and that’s not a bad thing. He may not be warm and charismatic, but that doesn’t make him ineffective. On the contrary, he’s a highly intelligent leader who’s willing to take smart, calculated risks—risks that could well position us at the forefront of the industry in the years ahead. No, this isn’t “old chatham” and in many ways, that’s a good thing. It’s evolving. And I, for one, am optimistic about where we’re headed.

Cons

There’s a noticeable weakness in leadership, both at the senior level and throughout mid-level management. The current decision-making process, which leans heavily on consensus and often involves input from those without direct stake in the outcome, is stifling high performers. Organizations thrive when empowered individuals are trusted to act—and held accountable for results. Additionally, the lack of a flexible hybrid work model (such as a 3/2 structure) is becoming a serious talent risk. Without more adaptable policies, the company will likely continue to see attrition among strong performers and face increasing difficulty attracting top-tier candidates.

3.0
Apr 24, 2025

Going downhill

Recommend
CEO approval
Business Outlook

Pros

Awesome people at the team level.

Cons

Senior leadership and the CEO are completely out of touch with the realities of the day to day operations required to keep clients happy and the money flowing. Turnover is high and most employees who were around for the previous CEO and founder have been pushed out, forced to retire, or have left. Good people are being burned out at the middle level as numerous new duties are added to their responsibilities. Plenty of bloat with newly hired managing directors that fail to add value or contribute meaningfully to the bottom line. There is no company culture and very little opportunity for growth or upward mobility. The re-org is messy and ineffective. CEO might have vision, but it’s not clear to the employee/shareholders what the vision is, and many think he is only looking out for number one. There is a real fear that another round of downsizing is in the future as jobs may be moved overseas or replaced by tech. Sadly, Mike Bontrager’s legacy has been hijacked by an authoritarian who either ignores those who disagree or forces them out.

4.0
Apr 16, 2025
Recommend
CEO approval
Business Outlook

Pros

New org with less politics

Cons

Less growth as a new organisation

Viewing 25 - 27 of 197 Reviews

Glassdoor has 220 Chatham Financial reviews submitted anonymously by Chatham Financial employees. Read employee reviews and ratings on Glassdoor to decide if Chatham Financial is right for you.