Pros
The work is easy enough....remote work, some travel, decent benefits,
Cons
In my early years in Checkpoint it was a wonderful job, I managed my territory, planned my routes and took care of my customers. Checkpoint field service was a selling post for new customers. our Average response time goal was 72 hrs. As time went on we went from being people to just being resources(dots on a map). driving past calls or cris-crossing with other techs is routine. your day, route order is all planned for you. response times went up to weeks rather than hrs or days. There is no longer a work/family balance, you couldn't plan your evening because suddenly they would dispatch calls 7 hrs away so your forced to stay the night. There is a ceiling in field service no management positions open and even if new opportunities arise it is more responsibility with the same. everything that was great about the job was slowly eroded away.
