Is Cheddar's Scratch Kitchen a good company to work for?

Cheddar's Scratch Kitchen has an overall rating of 3.5 out of 5, based on over 1,868 reviews left anonymously by employees. This rating has been stable over the past 12 months. 65% of employees would recommend working at Cheddar's Scratch Kitchen to a friend and 60% have a positive outlook for the business. The best reviews about Cheddar's Scratch Kitchen have been left by employees working as Food Server , Service Manager and Bartender .

Does Cheddar's Scratch Kitchen pay their employees well?

According to anonymously submitted Glassdoor reviews, Cheddar's Scratch Kitchen employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Cheddar's Scratch Kitchen. This rating has been stable over the past 12 months.

How satisfied are employees working at Cheddar's Scratch Kitchen?

65% of Cheddar's Scratch Kitchen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cheddar's Scratch Kitchen 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Cheddar's Scratch Kitchen?

Server (508) , Server/Waiter (198) , Hostess (88) , Host (57) , Server/Bartender (55) , Line Cook (41) , Bartender (37) , Server/Waitress (35) , Host/Hostess (27) , Manager (27) , Busser/Runner (22) , Culinary Manager (20) , Food Server (18) , Waitress (18) , Busser (16)

What are the pros of working at Cheddar's Scratch Kitchen according to real employee reviews?

"If you have the right management it is fun and good money to be made." ((in 89 reviews)); "Coworkers are great and it is a fun atmosphere" ((in 86 reviews)); "Good pay and has benefits after a year" ((in 76 reviews)); "Flexible hours are great here" ((in 68 reviews)); "Good benefits, and flexible schedule" ((in 60 reviews))

What are the cons of working at Cheddar's Scratch Kitchen according to real employee reviews?

"Checks bounced and poor management" ((in 200 reviews)); "there's a lot of drama sometimes and the managers don't do their jobs." ((in 75 reviews)); "Management sucks!!! Too much favoritism, and nobody does any work." ((in 12 reviews)); "Played favorites difficult co workers lack of organization" ((in 12 reviews)); "Management team talks bad about all staff and managers" ((in 10 reviews))

What are the top reviewed Cheddar's Scratch Kitchen locations?

College Station , Dallas , Houston , Fort Worth , San Antonio , Orlando , Austin , Knoxville , Columbia , Tulsa , Irving , Jacksonville , Springfield , Overland Park , Fort Myers , Greenville , Pooler , Greenville , Tampa , Chandler , Norman , Allen , Arlington , Mesquite , Morgantown , Johnson City , Lafayette , Wichita , Albuquerque , Katy

Cheddar's Scratch Kitchen reviews

3.5

65% would recommend to a friend

(1,840 total reviews)

John Wilkerson

77% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,840 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Cheddar's Scratch Kitchen has an employee rating of 3.5 out of 5 stars, based on 1,840 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cheddar's Scratch Kitchen employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Feb 16, 2016

Certified Lead Culinary Manager

Certified lead culinary manager

Recommend

CEO approval

Business Outlook

Pros

Scratch Kitchen, hands on, great concept, opportunity for team member development, vacations, insurance, 401k, bonus structure

Cons

holidays, work schedule not stable, hours, staffing issues, turnover

1.0

Nov 8, 2014

Horrible customers and executive management that could not care less about their staff. Awful, awful, awful. Run and hide. I am not even bitter. It was really just that bad.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good quality food and you no longer have to wear a tie.

Cons

The customers are beyond ghetto. They swear at you, throw food at you, threaten your life, don't tip, want everything for free, and complain incessantly. It is just about the worst experience I have ever had as a manager. Servers will get worked to death because they are always short staffed because any server who is worth anything quits after 6 months once they realize they cannot make money there. The check average is soooooo low and the customers are soooooo cheap that there is no money for servers. Be ready for 10 to13 hours shifts and to walk with less than $100. It is the same at every location.

3.0

Jan 30, 2014

It was ok. Not the best place to work, but certainly not the worst.

Manager

Recommend

CEO approval

Business Outlook

Pros

Very nice facilities. Huge amount invested in a very nice restaurant that has the look of a place with much more expensive food than it serves. Prices are very reasonable.

Cons

Very long hours, which is to be expected working in a restaurant. Clientele not the best. Lots of people thinking they're food critics eating a $6 meal.

Viewing 13 - 15 of 1,840 Reviews

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Jobs at Cheddar's Scratch Kitchen