Chewy reviews

3.4

52% would recommend to a friend

(3,950 total reviews)
avatar

Sumit Singh

60% approve of CEO

54% positive business outlook

Chewy has an employee rating of 3.4 out of 5 stars, based on 3,950 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chewy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

4K reviews
4.0
Jan 7, 2016

Great company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

• Competitive salary • Dedicated employees • Fun environment • Flexible

Cons

• Needs to be more organize and put a process in place when it comes to approvals, but I think is part of being an startup and that's what makes it fun too

4.0
Jan 6, 2016

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun environment Youre able to work for a company that GENUINELY cares for their customers... Great karma at work. Fast promotion.

Cons

Kiss butt and get a dog. Fastest way to obtain a promotion. Worked for me. Ppl get promoted for the wrong reasons. For getting there on time? Come on people. There were ppl who were qualified that paid their dues that were consistently overlooked.

5.0
Dec 20, 2015
Recommend
CEO approval
Business Outlook

Pros

I'm surprised to see so many negative comments about working at Chewy.com. Maybe I'm having a different experience than a lot of people, but I'm really bringing the bad reviews down to negativity. Since I was hired about a year ago I've had nothing but great experiences with this job. I left a higher level position at an elite billion dollar company to come work here, and I've never regretted it since. I guess it's different strokes for different folks. But here's some pros about Chewy.com that are real, from someone who isn't at the top of the pole, more like at the bottom. Great compensation: the pay rate is much higher than anything else around for an entry level position. Awesome benefits: this mostly applies for just health coverage for yourself, I don't have a family so I cannot comment on that. Great atmosphere: Positivity! Positivity! Positivity! You can't help but be happy walking to your desk, this place oozes positive vibes as long as you open your mind to pick up on them! Fun management team: I've never had one issue with any of our management teams here, they're understanding, kind, and they work just as hard as you do. Plentiful overtime: I've never worked somewhere before that has so much overtime for the taking! As long as your attendance is good they're happy to give you whatever you need as long as you catch the weekly overtime emails. Room to grow: lots of companies say this, but at Chewy it seems every two weeks there's a new position opening up with more pay that you can apply for. Endless potential, and even if you don't get the position the first time, don't worry! There's another one coming up the week after next! This job is what you make of it, just like any other job. If you let the negativity get to you, you won't see anything but a negative job and bad experiences.

Cons

Nothing really to note, this job is what you make of it. If you come in on time, work hard, and be polite and friendly then you'll see your growth faster than someone who's always late, doesn't do their best and has a bad attitude. Keep it Chewy, keep it fun!

Viewing 3895 - 3897 of 3,950 Reviews

Glassdoor has 4,166 Chewy reviews submitted anonymously by Chewy employees. Read employee reviews and ratings on Glassdoor to decide if Chewy is right for you.