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Chico's FAS

Engaged Employer

Chico's FAS reviews

2.9

32% would recommend to a friend

(2,256 total reviews)

Lizanne Kindler

36% approve of CEO

26% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.9

Culture & values

2.8

Work/Life balance

2.6

Senior management

2.5

Compensation and benefits

2.4

Career opportunities

Chico's FAS has an employee rating of 2.9 out of 5 stars, based on 2,256 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Chico's FAS employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

2K reviews
1.0
May 2, 2020

Caution - Executives 1st People 2nd

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discount available for all 3 brands.

Cons

The new leadership has stopped caring about the team at Chico’s Fas. In a critical time like Covid-19, many CEOs have stopped receiving a pay check to allow their team to be paid. This CEO accepted a 25% pay increase while terminating staff without providing severance. Some of those people have worked for the company for over 10 years. Only VPs and above received severance at 50% of their salary. Many others are still furloughed. Everyone who hasn’t been furloughed is only receiving 50% of their pay. 401k matching is not occurring and you can’t take vacation or use your vacation hours to supplement your pay. How leadership reacts in difficult times speaks volumes.

avatar
Chico's FAS Response
6y
Thank you for posting your comments. As a Company, we are experiencing one of the most difficult retail environments ever. The ongoing COVID-19 pandemic has challenged our business operations causing the Company to take actions we never anticipated in order to secure the long-term stability of Chico’s FAS. The COVID-19 pandemic necessitated the temporary closure of our stores. Although we immediately pivoted to provide an amazing and robust online experience for our customers, the loss of in-store sales has significantly impacted our business. To preserve and protect the long-term stability of the Company, we reorganized our business operations, reduced our workforce, and consolidated functions to be better positioned to recover once the current business downturn ends and in-store sales resume. We are deeply saddened that we had to take these actions and do not take these decisions lightly. Reductions to our workforce are always difficult. Our goal has been, and continues to be, not only to survive these trying times, but to thrive as the Company that always provides the Most Amazing Personal Service to everyone. We look forward to rebuilding the organization and wish all those affected the best as we all navigate the future.
1.0
Apr 5, 2020

You can tell how a company thinks of it's employees by how they treat them during a crisis.

Web developer
Recommend
CEO approval
Business Outlook

Pros

There are no pros now.

Cons

Unlike most other companies that helped their employees during this tough time, they decided to cut our pay 50%....BUT still expect us to work 40+ hours keeping the website going.

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Chico's FAS Response
6y
Thank you for posting your comments. At Chico’s FAS we are working diligently to ensure the health and safety of our Associates as well the continuity of our business operations. Like many other retailers, we have temporarily reduced our store operations in compliance with state and local safety regulations while continuing to provide an amazing online experience for our customers. We appreciate the cooperation and support of all our Associates during this unprecedented global health crisis. Please visit the internal Chico’s FAS Share Point site to learn more about the resources available to all impacted Associates.
1.0
Apr 23, 2019

Horrible Retail Part-Time Job

Sales lead
Recommend
CEO approval
Business Outlook

Pros

The only reason are the employee discounts. But they aren't great. Sometimes the regular "clearance" sales are better than what Chico's offers because everything is so expensive (and overpriced).

Cons

No benefits, NO recognition, only criticism of what you HAVEN'T done. The hourly rate is maybe $9.00/hour, which is pathetic. The commission structure is even worse. You only get decent commission if you have one sale over $500. But the worst thing about working for this company is they expect you to sell, sell, sell, while you put away new stock, steam clothes, clean the store, process locates (orders to ship out), send emails to customers, and now be ONLINE for the virtual website??? All for $9.50/hour. There is NO communication at my store, NO training, and absolutely NO recognition for anything good you've done, only criticism.

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Chico's FAS Response
7y
Thank you for taking the time to tell us about your experience. You've expressed concerns regarding lack of communication and training at your store which we would like to hear more about. We believe in coaching, encouraging and challenging, guiding our Associates to be the best they can be and would like you to reach out to us at GlassdoorFeedback@chicos.com to provide us with additional information. We take your review seriously and look forward to hearing from you soon.
Viewing 22 - 24 of 2,256 Reviews
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ReviewsChico's FAS reviews

Glassdoor has 2,330 Chico's FAS reviews submitted anonymously by Chico's FAS employees. Read employee reviews and ratings on Glassdoor to decide if Chico's FAS is right for you.