Chubb reviews

Disorganization, stemming from frequent changes in company policy, organizational structure, processes, software, direction of workflow, and personnel. If you are salaried it is difficult to treat this as a 9-5 job without falling behind. Expect to put in 55-65 on a regular basis. Prior to COVID, working remotely was limited. Company policy was inconsistent on this point, as some departments allowed for only 1 day per week remote while others allowed for 2, and some made exemptions for almost exclusively remote. While you get a relatively nice number of vacation days to start out, taking vacation time is difficult as it often results in a massive backlog of work upon your return. Depending on how busy the time you were absent was it could take anywhere from a few days to a few weeks to get fully caught up.

They have been short staffed for well over a year now and refuse to listen to employees. Even though most of the staff have been struggling to keep up with their work load, they keep taking away assistance and adding more responsibilities. They are losing loyal employees and customers alike, it feels like they're trying to push out some of the seasoned employees. Upper staff's obsession with numbers is causing the customer service that Chubb used to be known for to suffer. They would continually ask me to take on responsibilities that *should* have involved a pay increase and promotion, but I was told promotions are "first come first serve" and not based on merit or responsibilities. Which supervisor you have can also vastly affect your work experience.