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      Circana

      Engaged Employer

      Circana reviews

      3.1

      48% would recommend to a friend

      (524 total reviews)
      avatar

      Stuart Aitken

      52% approve of CEO

      42% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.7

      Work/Life balance

      3.3

      Culture & values

      2.9

      Career opportunities

      2.8

      Senior management

      2.7

      Compensation and benefits

      Circana has an employee rating of 3.1 out of 5 stars, based on 524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Circana employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      524 reviews
      2.0
      May 6, 2024

      Not the same company as NPD

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good product, Good penetration of clients.

      Cons

      This is not the same company as NPD. NOT EVEN CLOSE. NPD had a wonderful culture. The company was sold as is now owned by Private Equity. Employee benefits have been stripped, layoffs are routine, cost cutting at the expense of client satisfaction is evident. Private equity ownership merged the company with IRI and the NPD leadership and employees are being pushed out. The atmosphere has become toxic.

      avatar
      Circana Response
      2y
      Thank you for your feedback and candor, and we appreciate your recognition of our good products and clients. As we continue to build the new company for the future while all of us co-create the culture we want to have, built on the seven Circana behaviors, we remain committed to continually improving the employee experience. We recommend that you consider reaching out to your team's HR Business Partner (you can find their contact information on our employee intranet) to discuss the specific challenges you are experiencing and to seek additional information and support.
      2.0
      Nov 16, 2023

      Amazing opportunity, technology is behind

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The potential of the combination of IRI and NPD is amazing. -A lot of really amazing people who have a lot of industry experience. -As PE owners go, I think we have a group that is driven to make this new org succeed. -Flexible life balance/work from home.

      Cons

      The #1 con is the terrible back-end systems that the teams have to work with. Nothing works like it is supposed to, systems are overloaded, and no one is accountable. At senior levels, the CTO can just put up a slide to show non-technical folks "we are the best" but meanwhile in the trenches we are working with overloaded systems that never work as supposed to. I have seen on the front lines how this impacts client experience and our revenue opportunities. When raised, usually the answer is that "the system was slow" and nothing is ever improved.

      avatar
      Circana Response
      2y
      Thank you for providing your feedback, we appreciate it. We agree that the combination of IRI and NPD is amazing and so are the people! We also are happy to hear that you are having a good experience with our flexible work and the ability to work remotely. However, we are sorry to hear that you are having systems issues. Our focus is on continuing to improve the employee experience across all functions in the organization and we will share your feedback with our leadership team.
      3.0
      Mar 18, 2025

      Layoffs

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work but that is changing for many teams. So far they are keeping DEI initiatives. Unlimited PTO. They have been communicating that they are reducing US headcount.

      Cons

      Client service off shore initiative is fully underway to move jobs out of the US. Also more hybrid office now required. Pay is low for what is required. Automation of tasks is the focus. Reduction in force for US positions underway. Many experienced and dedicated people are laid off. Conversely people are kept in spite of poor performance.

      Viewing 13 - 15 of 524 Reviews
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      ReviewsCircana reviews

      Glassdoor has 594 Circana reviews submitted anonymously by Circana employees. Read employee reviews and ratings on Glassdoor to decide if Circana is right for you.