Is Citco a good company to work for as a Client Associate?

Client Associate professionals working at Citco have rated their employer with 3.3 out of 5 stars in 47 Glassdoor reviews. This is a lower than average score with the overall rating of Citco employees being 3.4 out of 5 stars. Search open Client Associate Jobs at Citco now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at Citco .

Does Citco pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at Citco with 2.5 out of 5 stars based on 47 anonymously submitted employee reviews. This is 30.5% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at Citco.

How happy are Client Associate professionals working at Citco?

26% of Client Associate employees at Citco would recommend their employer to a friend. This rating has decreased by 65% in the past 12 months. Client Associate professionals have also rated Citco with a 3.1 rating for work-life-balance, 3.1 rating for diversity and inclusion, 3.1 rating for culture and values and 2.1 rating for career opportunities.

What are the top reviewed jobs at Citco?

Fund Accountant (372) , Operations Analyst (254) , Senior Fund Accountant (246) , Supervisor (223) , Senior Operations Analyst (95) , Analyst (82) , Manager (76) , Vice President (56) , Accountant (50) , Account Manager (47) , Senior Analyst (45) , Assistant Vice President (44) , Investor Relations (41) , Senior Accountant (38) , Operation Analyst (33)

What are the pros of working at Citco according to real employee reviews?

"Overall good and Good Benefits." ((in 226 reviews)); "Some people are great; Casual attire for most part of the year; learning derivatives and their quirks" ((in 175 reviews)); "Helpful and friendly colleagues to share and solve problems together" ((in 89 reviews)); "Free beer to distract you from the fact that you're still at work at 8pm." ((in 83 reviews)); "good working environment at the office" ((in 57 reviews))

What are the cons of working at Citco according to real employee reviews?

"No work life balance because if you're a competent employee you are expected to pick up the slack from irresponsible coworkers." ((in 292 reviews)); "Bad management and not supportive" ((in 204 reviews)); "Long hours and high OT" ((in 146 reviews)); "The low salaries are supposed to be made up by overtime during "busy season" working 70" ((in 139 reviews)); "Late working hours upto 15" ((in 108 reviews))

Citco Client Associate reviews

3.3

26% would recommend to a friend

(47 total reviews)

Christopher Smeets

5% approve of CEO

25% positive business outlook

Ratings by category

3.1

Culture & values

3.1

Diversity & inclusion

3.1

Work/Life balance

3.1

Senior management

2.5

Compensation and benefits

2.1

Career opportunities

Client Associate employees have rated Citco with 3.3 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Client Associate professionals have a good working experience there. Citco is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

47 reviews

4.0

Sep 5, 2024

Colleagues Are Great, but Progression and Cross-Team Collaboration Could Be Better

Account manager

Recommend

CEO approval

Business Outlook

Pros

• Supportive and experienced colleagues create a positive and collaborative work environment. • Great exposure to complex financial services and fund administration processes. • Competitive starting salary, making it an attractive option for newcomers. • Opportunity to work with global clients and gain international experience. • Well-structured teams and processes offer a strong foundation for learning.

Cons

• Limited career progression due to long-serving employees in senior positions, making upward mobility challenging. • Despite good performance reviews, salary increases and bonuses are infrequent or stagnant. • Lack of cross-team collaboration can make it difficult to work effectively on mutual clients. • Clients often don’t adhere to service level agreements (SLAs), which adds pressure to the team without adequate support. • Internal processes can be bureaucratic, slowing down decision-making and responsiveness.

Citco Response

1y

Thank you for taking the time to leave a review. It is great to see you refer to so many positives such as your colleagues, the work environment, the exposure to different processes, salary, gaining international experience and the training, learning and development we offer at all levels and we truly appreciate your contributions to Citco. We are committed to creating a healthy and transparent environment for all our employees, and so, we regret to hear about some of your experiences in relation to limited career progression as we are very proud of our internal promotion program, which allows employees to view and apply for any open vacancy at Citco. As part of continuous improvement we review our employee engagement strategies regularly and try to incorporate suggestions received from employees and good market practices to make our Company a great place to work. We appreciate you leaving us this feedback, we wish you all the best in your future endeavors.

5.0

Aug 3, 2024

Good company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Working from home No politics

Cons

Can be alot of late nights

Citco Response

1y

We really appreciate you taking the time to leave a review. Our excellent benefits demonstrate the emphasis Citco places on employee wellbeing including a positive company culture and flexibility/hybrid working. The client focused nature of our business can sometimes affect the hours in which we work & we try to balance this with policies and practices that promote and support health and wellbeing. Thank you so much for the 5 star review, we look forward to your continued success at Citco!

1.0

Apr 1, 2024

No comment

Account manager

Recommend

CEO approval

Business Outlook

Pros

Flexible, international, demanding, remote work optional

Cons

Lack of training and support from knowledgeable, experienced staff. Poor culture.

Citco Response

2y

We really appreciate you leaving a review. We are pleased that you see value in a flexible/hybrid work environment. It is important to find a balance that works for you! Our excellent benefits demonstrate the emphasis Citco places on employee wellbeing. Our benefit and training opportunities are very well received by our employees on top of many other perks that we provide. We would also encourage you to explore more internal communication channels available to you to address your specific concerns. Thank you!

Viewing 4 - 6 of 47 Reviews

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Citco Client Associate reviews

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Reviews by job title

Colleagues Are Great, but Progression and Cross-Team Collaboration Could Be Better

Good company

No comment

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