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      Citco

      Engaged Employer

      Citco reviews

      3.4

      59% would recommend to a friend

      (3,580 total reviews)

      Christopher Smeets

      66% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      Citco has an employee rating of 3.4 out of 5 stars, based on 3,580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citco employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      4K reviews
      2.0
      Dec 3, 2016

      There is a saying at Citco among analysts: anywhere is better than Citco

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Good place to start your career if you can't find a job anywhere else in the city -Good benefits and pension plan -Free drinks and renovated office -Legendary company parties For new grads: simple, get this job if you can't find anything else. Get a designation, get a promotion, move on to another employer For professionals: it's not a place for true professionals - find something somewhere else

      Cons

      -Boy where do I begin (in no particular order) -Repetitive work: it's fine if managers make an effort to create job rotation opportunities, but they don't -Little recognition from management for your hard work: they take excellence as granted, but will slam you when you make a mistake. It's the office culture here. -Chaotic management style: ask any line manager how many clients have come and go through the team, and is there ample handover and notice for client move? -Politics: Promotions are earned based on your affinity with your boss, not your performance -Lack of performance measurement: It's an open secret on the floor that we all take the annual performance appraisal process as a joke. Why? because they are not linked to your actual performance. It goes like this: I like you and I want to promote you. Therefore, you get 4 out of 5 on your scores so that there is 'proof' that you are ready for promotion! -Lack of comradeship from senior management: VP's roll into the office at 10 at leave at 6, on time, even during the busiest periods of the months, when people starting at 7 work until midnight -Jobs are being shipped to the new Asian office, uncertain future -People who stay at Citco are those who don't have a designation and can't really land a decent job anywhere else: alright, not everyone is like that. We have quite a few great people. But there are too many less than qualified employees -No communication from senior management: if there is good news, you will hear about it! bad or mixed news? Never heard of! Because the company is perfect right? -No commitment to people development: How many times has Citco updated its systems over the past year? And how many times has it updated employee development plan and performance measurement criteria since the beginning of time? Anyone? -As many others have pointed out, the culture at Halifax office is toxic long hours: note the difference between hard working and long hours.

      avatar
      Citco Response
      9y
      Wow, where does one begin to respond to such an unhappy review? While I respect your viewpoint, I think it’s important to try to strike a bit more balance with my response to represent the other hardworking and committed employees in your office – many of whom would have a different point of view. Citco is indeed a dynamic and busy work environment – perhaps that may seem a bit chaotic at times to junior staff – to others it can be exciting, challenging and rewarding. No one here would ever present our firm or any other we know or have worked at - as “perfect”. Over the years we have made many improvements to business and HR processes as well as systems – and as other firms do – we’ll continue to drive these efforts. Yet it must be noted that Citco has been a great training ground for countless professional over the decades – not only at the start of their careers – but in the middle and at the top – as evidenced by the many senior managers and MD’s who have grown their career at Citco. Their development has been shaped by our formal and informal training programs and opportunities. Ambitious employees also take accountability for their own development – by utilizing our education programs which provide financial support to help them get their designations, or seeking out mentors, or raising their hands for projects and assignments. True – Citco culture and environment may not be for everyone – and it seems that perhaps at this point in your career it may no longer be the place for you. You’re right – it’s important to know in your career when it is time to move on.
      2.0
      Aug 26, 2017

      Starting from here but DO NOT stay here

      Operations analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place to start after you graduate, good place to gain some experience in order to get a better job. Free beer after 5 (keep in mind how much this worth unless you enjoy drinking 5 bottles everyday) Nice working environment (depends on teams). Dental and health insurance are good, but just similar to other companies.

      Cons

      Incredible turnover, in the first had year of 2017 almost 100 new people were hired. That means 100 people left! What does that mean? Why? Given the fact, think about it. Repeated work everyday, but what you are doing is actually useless. Inefficient promotion- if you stay 2-3 years as Operations Analyst, you get promoted I promise. No matter how bad you are. They need to do this to keep people. However if you only stay 1 or 1.5 year, no matter how smart or how good you are, do not expect any promotions. Because there are people have been here 2 yrs ahead of you. Even though you are doing much well than others. Too much back and forth internal, the biggest thing I have learnt here is how to push responsible to other office, and how to convince other office: hey this is your responsibility I won't do this, you need to do this. As there are too many offices around the world, you are only doing a tiny part of the work. You don't know what is happening, you don't know why it happened, you just sit there and do the standard procedures, without understanding the world. Everybody I know here is looking for another opportunities. Fortunately I got a new job somewhere else, ironically, most of my competitors were from Citco. This is the FACT. There are many people have master degree, most of them quit after 1-2 yrs or so. They are just hire new graduates to do the repeated job, you leave? No body cares - you are replaceable many new hues are waiting out of the door. If you want a job, if you want feed yourself, stay here. It's just a job, not a career. Do get some experience here, and run away. Given the fact that citco is a good place to gain experience for new graduates, I gave 2 stars. You need some experiences anyway. Lastly, "pay is insulting". I totally agree.

      1.0
      Jul 8, 2017

      Run from this place

      Fund accountant
      Recommend
      CEO approval
      Business Outlook

      Pros

      International Opportunities to work in different countries

      Cons

      They lie in the interview about overtime. Hr are unprofessional and rude and willing to lie to save themselves. Miserable unhappy employees that take out their personal issues on you because that is the way they were treated when they started to work here. They claim to have an open door policy but when you speak your mind they seek revenge by lying to you and spreading lies about you . If you have a high self esteem you will run from this place. If you are desperate for the money and have no alternative. Stay for a couple years, bite your tongue and then file your resignation letter. All the negative comments on this website are true. 500 plus people cannot be wrong. ...Run They take advantage of cheap labour in asia. Working them in shifts for little pay. This company is a sugar coated sweatshop.

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      Glassdoor has 3,715 Citco reviews submitted anonymously by Citco employees. Read employee reviews and ratings on Glassdoor to decide if Citco is right for you.