Citizens reviews

With all of the current changes the employees are expected to learn and execute every role in the branch. A lot is delegated to colleagues and the typical day as a Licensed Banker involves running a teller drawer, acting as a personal banker with a revenue goal, where there is constant pressure for checking accounts, and also as a licensed professional in the branch. If that is your main focus, it is very difficult because there is not much time left in the day for those Activities. There are very limited products you are able to sell at first and always a lot of politics to be sure you are getting the bonus you were promised. Most employees work well over 40 hours but fear the wrath of their managers and upper management if they would get overtime, and managers always give a hard time when you let them know you are over hours and need to shave some time off for the week so many people get paid for only 40 hours but work much more.

Benefits are outrageously expensive, work life balance is non existent - it's all work, all the time. Senior management is taking more and more out the employees pockets. Raises are a nightmare. No room for growth.