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      Citizens

      Engaged Employer

      Citizens Sr. Project Manager reviews

      4.6

      97% would recommend to a friend

      (11 total reviews)
      avatar

      Bruce Van Saun

      96% approve of CEO

      95% positive business outlook

      Ratings by category

      4.7

      Diversity & inclusion

      4.6

      Culture & values

      4.6

      Work/Life balance

      4.5

      Senior management

      4.0

      Career opportunities

      3.1

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      11 reviews
      4.0
      May 14, 2021

      Citizens Bank

      Senior project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Room to advance and grow professionally. Excellent Benefits

      Cons

      Work life balance is a challenge. Senior Management can be challenging as they don't see the day to day.

      avatar
      Citizens Response
      5y
      Thank you for your insightful review and for your more than 10 years of service to Citizens! We're happy that you were able to take advantage of the opportunities to build your skills and develop your career with us. Today more than ever before, we're deeply committed to providing flexible work arrangements where possible. We wish you continued success in your career!
      3.0
      Mar 17, 2021

      CB

      Senior project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      great co-workers, New building is nice

      Cons

      technology outdated and slow, pay low, no bonus

      avatar
      Citizens Response
      5y
      Thank you for your post! We know that work is so much better when you're surrounded with great people. Citizens is lucky to have so many of them! We've also made a massive investment in digital technology to support our customers and colleagues for years to come.
      2.0
      Nov 7, 2020

      chaos

      Senior project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      When i joined the company, the culture was supportive - almost family-like - and a majority of the colleagues seemed to understand, and actively contribute to, the execution of a clearly defined company strategy. Unfortunately, this has changed dramatically over time.

      Cons

      Current "Transformation Program" is being poorly communicated and poorly executed. Within an environment of rolling and seemingly random layoffs, no clear direction from leadership, no training to support transition to "Agile", mass confusion among the "doers", lack of sufficient dedicated resources, mostly remote interactions, and huge uncertainly amid increasing rumors of bank's imminent purchase have resulted in zero productivity and utter chaos.

      avatar
      Citizens Response
      5y
      Thank you for taking the time to share your feedback. We’re sorry to hear that your time with us hasn’t been what you hoped it to be. This is certainly not the type of culture that we support. We take all concerns seriously and would like to better understand your perspective. Please consider contacting the HR Service Center at 1-866-472-8234 or call us anonymously via Right Call at 1-877-495-4727 to share more information about what you experienced so that we can look into and address as appropriate.
      Viewing 7 - 9 of 11 Reviews
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