Citizens reviews

3.8

74% would recommend to a friend

(4,790 total reviews)
avatar

Bruce Van Saun

85% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Sep 2, 2015

Avp

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None, horribly run bank. Does not value you talent or hard work.

Cons

Does not value talent or hard work. Poor management. No direction in organization - most quality talent leaves

1.0
Aug 20, 2015

Run for the hills

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a paycheck with decent benefits

Cons

Manager was by far the worst i've ever encountered in my professional lifetime. More interested in lecturing and talking down to employees rather than motivating and providing a good culture. Loves to talk about leadership and accountability but shows none themselves from management. My advice if you are thinking about going here...don't

2.0
Aug 19, 2015

Licensed Banker

Recommend
CEO approval
Business Outlook

Pros

Allow you the opportunity to gain investment sales exposure and get your 6 and 63.

Cons

Micromanaged to the max. Way too much emphasis and sales pressure on banking products. Often have to leave the branch to find checking accounts, essentially a door to door salesman. Constantly have managers asking for all sorts of different production and activity reports daily/weekly. They also require you to predict sales every day. Outdated technology. Terrible training.

Viewing 184 - 186 of 4,790 Reviews

Glassdoor has 5,071 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.