If I owned stock in Citizens, I'd sell
Pros
The only thing I gained was friendships from employees I worked with.
Cons
Just terrible management. They overpay underqualified employees. They underpay overqualified employees. Thus, they lose all the quality employees to other banks. They hire people who Taco Bell wouldn't hire. They expect you to sell things to customers that customers don't need. They give the same sales goal to hundreds of branches, not taking into account the demographics of the area. No recognition. You are a robot who is only as good as your last sale. I feel they got too big, too fast, lost the leadership of RBS, and simply have no idea what they're doing. If you're honest with upper management, you WILL get fired. They will find a way. I feel bad for the employees who are still there.
