Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Citizens

      Engaged Employer

      Citizens reviews

      3.8

      73% would recommend to a friend

      (4,791 total reviews)
      avatar

      Bruce Van Saun

      84% approve of CEO

      65% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Senior management

      Citizens has an employee rating of 3.8 out of 5 stars, based on 4,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      Jul 20, 2016

      Ok company

      Personal universal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Started out great when they were a small bank

      Cons

      At the end they wer too product pushy!

      1.0
      Jul 17, 2016

      Asking for Glassdoor reviews.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fair amount of time off each year. That's about it though. Please see Cons for more information regarding what there is to dislike.

      Cons

      Everything else. Funny enough, they have recently resorted to sending out friendly little emails to ask employees to go on Glassdoor and write a review... Well, I see that there has since been and influx of them. Trust me when I tell you, stay away. This company has so many areas of opportunity for improvement, and they could potentially be great, however, they lack the desire to make any changes that will improve the lives of those that are on the front lines every day. Branch employees are treated like crap.

      2.0
      Jun 30, 2016

      Senior Universal Banker

      Senior universal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, flexibility, great place to kickstart your banking career. Resume builder

      Cons

      High turnover, maxed pay scales, company hires just about anyone that has high school degree, Out dated internal systems

      Viewing 286 - 288 of 4,791 Reviews
      Related searches: Citizens jobs | Citizens salaries | Citizens benefits | Citizens interviews
      ReviewsCitizens reviews

      Glassdoor has 5,073 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.