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ClearCaptions

Engaged Employer

ClearCaptions reviews

3.5

62% would recommend to a friend

(146 total reviews)
avatar

Robert Rae

64% approve of CEO

55% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.3

Compensation and benefits

3.2

Senior management

3.1

Career opportunities

ClearCaptions has an employee rating of 3.5 out of 5 stars, based on 146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClearCaptions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

146 reviews
3.0
Aug 20, 2024

Ok company

Customer service specialist
Recommend
CEO approval
Business Outlook

Pros

Good benefits pto time off

Cons

No organization, bad management team leads

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ClearCaptions Response
1y
Thank you for your feedback. We're glad you appreciated the benefits and PTO, but we’re sorry to hear about your concerns regarding organization and management. We recognize the importance of strong leadership and effective organization, and we' hold ourselves accountable to make continuous improvements to provide great service to our customers and team members. Your input is valuable as we work to enhance the overall employee experience. Thank you again for taking the time to share your experience, we wish you the best in your endeavors.
5.0
Jul 23, 2024

Great place to work

Technical support
Recommend
CEO approval
Business Outlook

Pros

Busy, but overall great place to work.

Cons

Busy phones no downtime to do nothing. Maximize time daily

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ClearCaptions Response
1y
Thank you for your feedback regarding your experience & dedication over the past few years. We're pleased to hear that you find ClearCaptions a great place to work! We understand that the high call volume can be challenging, and we appreciate your hard work in maximizing your time daily to help achieve the Quality standard and great Service we strive for. Your commitment and efforts are highly valued. Thank you again for your feedback, we look forward to your continued success as a valued team member at ClearCaptions!
5.0
Jun 21, 2024

rep

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

The job pays good. Your on amission to help the seniors.

Cons

There is no cons i love the job.

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ClearCaptions Response
2y
Thank you for your enthusiastic feedback and recommendation. We're glad to hear that you find the job rewarding and that you appreciate the mission to help seniors. It's wonderful to know you're enjoying your experience at ClearCaptions. Your satisfaction and commitment are highly valued. Thank you again for taking the time to share your feedback, we look forward to your continued growth at ClearCaptions.
Viewing 28 - 30 of 146 Reviews
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Glassdoor has 150 ClearCaptions reviews submitted anonymously by ClearCaptions employees. Read employee reviews and ratings on Glassdoor to decide if ClearCaptions is right for you.