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ClearCaptions

Engaged Employer

ClearCaptions reviews

3.5

62% would recommend to a friend

(145 total reviews)
avatar

Robert Rae

64% approve of CEO

55% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.3

Compensation and benefits

3.2

Senior management

3.1

Career opportunities

ClearCaptions has an employee rating of 3.5 out of 5 stars, based on 145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClearCaptions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

145 reviews
4.0
Aug 29, 2024

It's when mistakes are made due to no personal regroup and reapproach.

Project coordinator
Recommend
CEO approval
Business Outlook

Pros

Simple and organized approach, discuss, and resolve.

Cons

Not always the best pay, but the job was commendable and I loved to look forward to my next session.

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ClearCaptions Response
1y
Thank you for your feedback and your dedication over the years. We're glad to hear that you appreciated the simple and organized approach to resolving issues and that you found the work fulfilling. We understand your concerns about pay and communication, and we take your advice to heart. Improving interdepartmental communication is important, and we constantly strive to improve our quality and collaboration. Your insights are valuable as we work to enhance the work experience for everyone. Thank you for your feedback, we wish you the absolute best in your future endeavors.
5.0
Aug 20, 2024

Great Environment and Company To Grow With

Inside sales manager
Recommend
CEO approval
Business Outlook

Pros

-Company Morale - Teamwork - Work/Life Balance - 100% Remote - Great Benefits - Internet Reimbursement - Realistic Goals/Expectations - PTO Accrual/Use w/o a probation period - Bonuses

Cons

I haven't had a negative experience in this company in my first 30 days. Everyone has been very helpful and knowledgeable. The team is readily available to lend a helping hand.

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ClearCaptions Response
1y
Thank you for your enthusiastic feedback! We're delighted to hear that you've had such a positive experience in your first 30 days and that you appreciate the company's morale, teamwork, and work/life balance. It's great to know that our efforts to create a employee experience are resonating with you. We'll continue striving to maintain this positive momentum in improving the lives of seniors and their caregivers and we thank you for your integrity, accountability, collaboration and service in reaching that goal.
3.0
Aug 20, 2024

Ok company

Customer service specialist
Recommend
CEO approval
Business Outlook

Pros

Good benefits pto time off

Cons

No organization, bad management team leads

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ClearCaptions Response
1y
Thank you for your feedback. We're glad you appreciated the benefits and PTO, but we’re sorry to hear about your concerns regarding organization and management. We recognize the importance of strong leadership and effective organization, and we' hold ourselves accountable to make continuous improvements to provide great service to our customers and team members. Your input is valuable as we work to enhance the overall employee experience. Thank you again for taking the time to share your experience, we wish you the best in your endeavors.
Viewing 25 - 27 of 145 Reviews
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Glassdoor has 149 ClearCaptions reviews submitted anonymously by ClearCaptions employees. Read employee reviews and ratings on Glassdoor to decide if ClearCaptions is right for you.