Clearlink reviews

Denied raises and compensation company-wide during the pandemic while setting record profits. Did not distribute profit amongst employees at all. Higher ups and shareholders gobbled up the fruits of the labor of everyone else during the most trying time in our modern history. CEO had the social media crew make a fake video of him delivering essentials (hand sanitizer...) to houses while the office support, IT, and facilities team were forced to expose themselves to covid doing these and all other tasks instead. Laid off essential workers to cut down on costs during record profits time to save money. Call center staff are treated like second class citizens. If you work in "corporate" you get free food, drinks, etc stocked daily. Company outings and events and "happy hour." Everything in the call center you have to pay for. The gulf in class and treatment of people here is extremely decadent. Call center employees are spoken of disparagingly in meetings and treated like animals while they are the least paid, with the least amount of privileges, while marketing/programming/etc act like kings despite the call center making the bulk of the profits. The review posted saying the company took care of everyone during the pandemic was obviously written by a recruiter. Not the worst place to work but don't be fooled, it's just another corporate hell hole.

- My coworkers and I were catfished with a misleading job ad. We thought we would be promoting our client's brand in their forums. Instead, we became customer service representatives that had to undergo some hackneyed technical training, particularly in the smart home device sector. - Managers are incompetent and don't seem to *want* to understand team dynamics or the pain points of the job. - Managers are discriminatory, especially if you're a race other than white OR need accommodations in order to do your job. - The client we worked with was also incompetent and expected WAY more ROI than a team of <10 could deliver. We were blamed for it, despite the fact that the forums themselves weren't even managed correctly by their own company to begin with. - Managers provided incentives in order for us to "work harder." When we did, they didn't give us the incentives they promised (e.g., an extra 2 days off, leaving early, etc.). - The "team building" meetings were also insultingly meaningless. Waste of time and our department almost never was able to contribute anything. (I think once, we got thanked, and that was a brief aside since apparently the other departments didn't know what we were doing.) - Get ready for massive turnover OR new hires getting promoted rapidly (when they shouldn't be) within months. Our team was not allowed to transfer to other departments. - I applied for job a different department (since Clearlink likes to boast about its flexible lateral movements within the giant company). Managers found out and disapproved the transfer. - Employees subsidize their own benefits (e.g., UberEats, Fringe). You can't opt-out easily. Yeah, as if $20 UberEats credit can make up for the appallingly miserable workplace vibe.