As of the time of this review being written, the Underpayment Operations department of the company is suffering through heavy turnover rates. Morale is at an all-time low because of low compensation and increasing workload. Can confirm the other reviews...in that salary is lower than average. Expect to be underpaid. Management has recognized such (which is good) and has implemented a compensation rate study (better), but this is too little too late. Many great employees have left for greener pastures - for higher compensation and for companies that truly value them (beyond the standard lip service). Here is a list of other cons:
- Strict adherence to 8 AM - 5 PM working hours
- Work is not exactly that interesting nor challenging, reviewing claims data is one thing but being on the phone with off shore payer reps is another
- Internal opportunities are limited based on tenure (one can be at the company for too short AND too long to qualify for another internal role)
- Strong culture amongst management of always knowing best when that isn't the case
- Financial goals are constantly being pushed and pushed to satisfy private equity firm owners
-ERGs are given minimal funds which limit their efficacy (seriously giving an Employee Resource Group this small of a budget makes it feel more collegial in all the wrong ways)