Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (664) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 587 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 283 reviews)); "Great people and place to work" ((in 267 reviews)); "Great colleagues and a rewarding job" ((in 261 reviews)); "Good Benefits for pensions and flexibility" ((in 168 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 373 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 281 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 192 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 96 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,271 total reviews)

Kate Allum

58% approve of CEO

48% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

May 15, 2024

Great Place to Work

Lead talent acquisition and development partner

Recommend

CEO approval

Business Outlook

Pros

Hybrid working and flexible working opportunities - its about getting the work done not where or when you do it Work within a great team - right balance between having fun and getting the work done Live and breathe the values and Ways of Working - not just a tick box exercise they come through in everything the team do

Cons

Not all teams are like TA&D which can some times make working together harder than it needs to be There is a tendency to over governance Can often be changing deadlines with very short notice asks

Co-op Response

2y

Thank you for your 5⭐review. Our TA&D team are dedicated to attracting, selecting and developing talented individuals who represent our diverse communities. With our hybrid working policy we can provide more flexibility to accommodate a wide variety of needs and enable employees to work in ways that's best for them. We still aim to provide the connection and positivity of working in a fun environment and it does sound like the balance is right for you and your team. We recognize that there can be challenges when collaborating across different teams but genuinely believe that all Co-op colleagues are doing what matters most and aim to succeed together.

2.0

May 13, 2024

Funeral care support team

Legal services

Recommend

CEO approval

Business Outlook

Pros

Working from home IT equipment supplied

Cons

Cold calling bereaved people No bonus schemes, no incentives Poor training Unrealistic targets

Co-op Response

2y

Thank you for your review and feedback. We're concerned about your wellbeing and believe that you really should discuss your concerns with your manager over any pressure you are feeling to achieve targets or needing additional support or training.

5.0

May 8, 2024

Analyst

Recommend

CEO approval

Business Outlook

Pros

good environment to work in

Cons

sometimes feels like others don’t do any work and you have to pick their load up

Co-op Response

2y

Thank you for your review and feedback. We hope that you had discussed how you were feeling with your line manager or colleagues at the time.

Viewing 367 - 369 of 6,271 Reviews

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