Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (662) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 617 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "Great people and place to work" ((in 264 reviews)); "Great team manager and colleagues" ((in 262 reviews)); "Good benefits and that’s about it" ((in 159 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 369 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 192 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 95 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,266 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,266 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,266 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

2.0

Sep 15, 2025

Overloaded with work

Member pioneer

Recommend

CEO approval

Business Outlook

Pros

Get to engage in the local community Job satisfaction is high when helping charities and community groups In charge of own workload Get to organise your own events Can personalise your projects

Cons

Required to attend too many online meetings Hours of work are not enough to actually do the work and attend meetings

Co-op Response

9mo

Thank you for your balanced review and feedback. We're pleased that you were gained satisfaction from doing such a community focused role.

1.0

Sep 14, 2025

Great colleagues - awful job

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

Regular pay and some reasonable staff benefits

Cons

Low contacted hours but expectation to work lots of shifts. Very unsociable hours Incredibly physical work having to deal with online ordering systems

Co-op Response

9mo

Thank you for your review and feedback. We're pleased that you were happy with your pay and your benefits, such as the 30% colleague member discount. As a convenience retailer we do all we can to provide options for our customers to shop however and whenever they need us. This can mean working hours are varied in our stores. We hope you raised your concerns with your manager while you were with us so that they could explore ways in which to support you.

4.0

Sep 14, 2025

Hard Work, basic pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

shop discounts on all items

Cons

sometimes customers can be challenging

Co-op Response

9mo

Thank you for taking the time to submit a review and for your feedback. Our 30% colleague member discount is industry leading.

Viewing 511 - 513 of 6,266 Reviews

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