Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (662) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 594 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 278 reviews)); "Great people and place to work" ((in 259 reviews)); "Colleagues are great and work hard" ((in 256 reviews)); "good benefits and school prgrams" ((in 168 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 287 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 99 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,267 total reviews)

Kate Allum

58% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,267 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

4.0

Aug 20, 2025

Good Place to work

Team member

Recommend

CEO approval

Business Outlook

Pros

No issues really - the store was handled well, we got a fair amount of work. It was never too much nor too little.

Cons

Never got to sit down and rest.

Co-op Response

7mo

Thank you for your review and feedback. We're pleased that you enjoyed your time working with us and that you found the balance of your workload at just the right level.

4.0

Aug 19, 2025

Overall nice

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

Enjoyable staff and support and training system.

Cons

Some times work is quite intensive and the back and forth can be quite a lot especially with a store full of customers between delivery and closing time.

Co-op Response

7mo

Thank you so much for your kind words about your colleagues and your appreciation of the training you received in store. Working in our store as a Customer Team Member can be varied and you'll find that during the day you'll need to be able to adjust your priorities based on how busy the store gets with customers. All of our store team support each other to make sure tasks get accomplished throughout the day.

4.0

Aug 19, 2025

Co-op

Team leader

Recommend

CEO approval

Business Outlook

Pros

Discounts, statuatory sick pay, good people

Cons

Having to work at a supermarket, it's draining and frustrating and all the IT systems constantly failing don't help

Co-op Response

7mo

Thank you for your review and feedback. We're pleased to see that you were happy with the benefits you received while working with us, including our 30% colleague member discount. It's also good to know that you worked alongside great colleagues.

Viewing 553 - 555 of 6,267 Reviews

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