Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (664) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 593 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 291 reviews)); "Great colleagues and discount of products" ((in 263 reviews)); "Great people and place to work" ((in 258 reviews)); "good benefits and school prgrams" ((in 163 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 288 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 194 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 99 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,271 total reviews)

Kate Allum

58% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,271 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

5.0

Apr 9, 2017

Customer service assistant

Custoner team leader

Recommend

CEO approval

Business Outlook

Pros

My store was small .friendly customers who returned on daily basis .made lots of friends .

Cons

Very quiet .in evenings as other stores in town closed at 6pm .

Co-op Response

9y

Thankyou for your review, comment and suggestions. It's lovely to hear you enjoyed the time you spent working in store and the customers you served in your community. ^Catherine

4.0

Apr 6, 2017

Room for improvement, but I'm enjoying my time here.

Funeral service arranger

Recommend

CEO approval

Business Outlook

Pros

Generous holiday entitlement and a decent employer pension contribution. I am a lone worker and enjoy the responsibility of running my own branch.

Cons

Too many spreadsheets, trackers, reports etc. Just let me do my job and look after people, and especially stop continually moving the goalposts.

Co-op Response

9y

Thankyou for your review and comment. It's nice to hear you enjoy your current position in the organisation and the work that you do. Regarding the spreadsheets, trackers and reports, our Digital team are currently working with teams across the Funeralcare business to introduce new processes so that thee is less time filling in paper work and processes are more efficient for everyone. ^Catherine

1.0

Apr 4, 2017

team leader

Customer team member

Recommend

CEO approval

Business Outlook

Pros

AVOID!!!! WORST DECISIONS YOU WILL EVER MAKE!!

Cons

Not been paid for hours worked Told to stay on at work for FREE Told you have yo come in to work High staff turn over Shortage of staff Only two members of staff on at one time No breaks Not enough hours in budget No consistently Bully managers Expected to do the work of three people Told what you want to hear Threatened with you job daily Patronized by management Job security Ignored by management/ area managers You're disposable Poor customer service No respect (NONE AT ALL) No training (citrus training a load of crap) Nothing works ie tills crash don't believe me get a job at you're local Co op and see for yourself (if you're local store hasn't been sold)

Viewing 5866 - 5868 of 6,271 Reviews

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Room for improvement, but I'm enjoying my time here.

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