Co-op reviews

3.7

66% would recommend to a friend

(6,267 total reviews)
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Kate Allum

58% approve of CEO

48% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Oct 29, 2016

COOP job experience, overall not good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Staff and customers are friendly, money is acceptable

Cons

hours are unsociable manager never listens no consideration to your personal life no appropriate turn over of shifts, always doing the same

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Co-op Response
9y
Hello, I'm sorry to hear you're having problems with your manager regarding your shifts. If your manager is not listening to your requests I recommend speaking to the Area Manager of contact Employee Assistance Programme (EAP) which you can find details of here: https://colleagues.coop.co.uk/contacts/get-in-touch ^Catherine
4.0
Oct 28, 2016

Overall a positive experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Forward thinking Ethical focus (high stds) Good work-life balance

Cons

senior management - some issues with direction and autonomy

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Co-op Response
9y
Thankyou for the feedback. ^Catherine
1.0
Oct 24, 2016

Worst job ever

Recommend
CEO approval
Business Outlook

Pros

Staff discount and double discount on pay day weekend, quality food. Pay isn't bad for the job itself. Some decent managers but very few.

Cons

The company, customers, colleagues. Might as well re brand as tesco as thats where majority of new staff come from. They really do not care about staff unless you are a manager and when you have a problem they don't want to know about it. They promise you progression which never happens and always come up with some excuse as to why. They make you work back to back (i.e finish at 10pm back in at 5am) which is illegal and promise to make sure it will never happen again but it always does. All in all they're just money greedy bullies who can never be satisfied with the amount of money a store takes. Whatever you do is wrong, always wrong (unless you have come over from tesco). You could hit targets every week and the store could be performing brilliant but it still isn't good enough. Just remember the manager is always right and you will always be wrong. Done a 16 hour shift but that still isn't good enough. Everything the co op stands for is trash and you soon learn that their only interests in how much money they can make and how many hours can they make you work for as little pay as possible. Bunch of bullies would never go back.

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Co-op Response
9y
Hi there, Very sorry to hear of your negative experience. If you'd like to discuss this further please email us at resourcingservices@co-operative.coop. Thanks, ^Sophie
Viewing 5911 - 5913 of 6,267 Reviews

Glassdoor has 6,735 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.