Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (662) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 594 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 278 reviews)); "Great people and place to work" ((in 259 reviews)); "Colleagues are great and work hard" ((in 256 reviews)); "good benefits and school prgrams" ((in 168 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 287 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 99 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,267 total reviews)

Kate Allum

58% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

1.0

Oct 12, 2016

Don't work for Co op

Consultant

Recommend

CEO approval

Business Outlook

Pros

You get an out of date mobile to use, which has a long battery life.

Cons

Worst Insurance company I have worked for. Low pay & benefits. Poor IT. So far behind it's competitors. Not sure where they are going, although Co op think they do.

Co-op Response

9y

Hi, sorry to hear you feel like we don't have a direction. We're currently overhauling and investing a lot in our IT systems in Insurance and will have a new operating model very soon. We're also heavily investing in our colleagues. All 60,000 colleagues across the business are taking part in Back to Being Co-op workshops which helps highlight the Co-op difference and our direction for the future. ^Catherine

2.0

Oct 11, 2016

Don't Ask, Don't Tell - of anything Bad, don't get recognised for anything good

Team manager

Recommend

CEO approval

Business Outlook

Pros

Fair Salary (although means progression can be difficult due to raised wages/benefits) Very good Holiday entitlement Discount Flexibility toward working pattern.

Cons

Staffing hours in short supply Less time to do jobs, perfection is still expected every minute of trading. Aldi speeds wanted whilst providing Waitrose customer service. To reach required level, unpaid overtime required.

Co-op Response

9y

Hi, I'm sorry to hear you're having issues in your workplace. I'd recommend speaking to your manager to see if they can help in any way, especially regarding any unpaid overtime that you care due. ^Catherine

5.0

Oct 10, 2016

customer service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good employees good management lovely environment

Cons

Pay not as good compare to other supermarket break no recognition

Co-op Response

9y

Thanks very much for your feedback. We've listened to our colleagues during Talkback regarding their pay and 74% of our store management teams will be getting an increases of 3% or more. If you'd like to chat to us further about how this could effect you this please PM us on Colleague Facebook. Here's the link; www.facebook.com/Coopukcolleagues. Thanks ^Sophie

Viewing 5917 - 5919 of 6,267 Reviews

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